Sales Coordinator

About Arcade

Arcade designs belts built for movement. What started as a simple idea---to change the way a belt can feel and function---has grown into a brand trusted by people who live active, outdoor-driven lives. Today, Arcade's presence spans leading outdoor and specialty retailers and direct-to-consumer channels worldwide.

Based in Olympic Valley, CA at the base of Palisades Tahoe, Arcade is a small, highly collaborative team. We work hard, challenge ourselves and the marketplace, and give back to the environments and communities that inspire us.

Job Description

The Sales Coordinator plays a key role on the wholesale team, supporting the execution of day-to-day tasks that keep the wholesale department running efficiently. This role is highly task-oriented, coordinating multiple projects and priorities while ensuring organization, accuracy, and consistent follow-through. Working closely with the Sales Manager and Director of Sales, the ideal candidate is proactive and adaptable, supporting the team through coordination of projects, logistics, tools, and processes to ensure the sales organization runs smoothly and is set up for success.

Who We Are Looking For:

We are looking for a highly organized, detail-oriented, and results-driven individual to join the wholesale team. The ideal candidate thrives in a fast-paced environment, takes initiative, and can manage multiple priorities independently with a proactive, execution-focused approach. This role is a critical support function for the team---someone who takes ownership of tasks, drives execution, and ensures nothing slips through the cracks.

What You Will Work On:

• Wholesale Support: Act as a key support resource for sales reps and the wholesale team, executing day-to-day requests, sales materials, and account needs.
• Promo, Samples & Catalogs: Coordinate and manage inventory, tracking, shipping, and market needs for our wholesale team.
• Showroom & Inventory Management: Maintain inventory, organization, merchandising, and readiness for meetings and trade shows.
• Sales Tools Management: Maintain and manage sales tools (NuOrder and Dropbox), including seasonal updates and day-to-day accuracy.
• MAP & Pricing: Support MAP monitoring, pricing updates, and compliance tracking.
• Meeting Support: Participate in account and internal meetings, capturing action items and ensuring timely follow-through.
• Cross-Department Collaboration: Ensure smooth communication and resolution of issues between sales reps, customer service, finance, and operations (EDI requests, order delays, SKU changes, and order book review).
• Content & Asset Coordination: Coordinate with marketing and product teams to secure necessary assets to support wholesale seasonal and ad hoc needs.
• Wholesale Marketing Support: Execute monthly wholesale Klaviyo campaigns, wholesale marketing projects, and CO-OP/MDF initiatives.
• Sales Events & Trade Show Management: Coordinate workflow, shipping, logistics, timelines and project scope for sales events and trade shows.
• Brand Support: Attend in-market travel, sell-in meetings, and trade shows to support sell-in, sell-through, and account relationships.

What You Will Bring:

• BA or BS degree.
• 2-4 years of experience in a coordinator, sales support or similar role.
• Retail, wholesale or brand experience preferred.
• Exceptional organizational, communication, and administrative skills.
• Self-motivated with strong attention to detail and a resourceful problem-solving mindset.
• Ability to work cross-functionally and manage multiple priorities simultaneously.
• High proficiency in MS Office, G-Suite, Adobe, and Excel.
• Experience with NetSuite, NuOrder, Dropbox is preferred but not required.

Work Benefits:

• Hybrid work schedule: Office days based out of our Olympic Valley HQ, across from Palisades Tahoe.
• Health, dental, and vision insurance, with the company paying up to 100% on select employee plans.
• 401k with 4% company matching contribution.
• 12 paid holidays and 15 days of PTO.
• Additional compensation includes an annual bonus structure, an annual company wellness benefit, and technology reimbursement.