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Associate Digital Product Manager of Mobile Apps

Job summary

Chattanooga

Work model

Remote first
Only US
1 week ago
Job description

About the Role

BCBST is seeking a collaborative and execution-focused Associate Digital Product Manager of Mobile Apps. This role is perfect for a professional who excels at the intersection of business, technology, and customer experience, with strong organizational and Agile delivery skills. You will partner closely with stakeholders and cross-functional teams to translate business priorities into effective mobile-first digital strategies, features, and content.

Key Responsibilities

  • Shape and advance mobile app strategies across the organization.
  • Manage a prioritized backlog aligned with engineering capacity and the digital roadmap.
  • Lead Agile ceremonies to ensure timely, high-quality delivery.
  • Collaborate with Engineering and cross-functional partners to deliver scalable, compliant mobile solutions.
  • Understand business needs and advance solutions as priorities evolve.
  • Support Customer Support, Sales Enablement, and Product Marketing in developing digital strategies, features, capabilities, and content.
  • Oversee backlog alignment with engineering capacity and the digital solutions roadmap.
  • Coordinate with cross-functional teams for product, program, and outreach optimizations, and delivery of regulatory and contractual assets.
  • Ensure timely and cost-effective delivery of solutions in collaboration with Engineering.

What Success Looks Like

  • Mobile initiatives delivered on time and to specification.
  • Stakeholder alignment maintained as priorities evolve.
  • Efficient execution through Agile practices.
  • Measurable improvements in business outcomes, operational efficiency, and customer engagement through mobile app enhancements.

Qualifications

Education

  • Bachelor's Degree or equivalent work experience (4 years of professional corporate experience).

Experience

  • 3 years in digital product management, content management, web design and publishing, or member/relationship database marketing campaigns.

Skills

  • Independent work with minimal supervision or team collaboration.
  • Proficiency in Microsoft Office M365 (Outlook, Word, Excel, PowerPoint, Teams) and SharePoint.
  • Team player with strong organizational skills and ability to manage multiple projects.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills.
  • Familiarity with Agile Methodology and Mobile Applications.

Additional Information

  • This is a remote role with occasional travel to BCBST headquarters in Chattanooga, TN.
  • Sponsorship is not available.
  • BCBST fosters a culture of innovation, encouraging the responsible use of AI tools.
  • BCBST is a remote-first organization. Remote roles are available across the U.S., with exceptions for CA, MA, NH, NJ, and NY. Relocation assistance may be available for roles requiring residency in Chattanooga, TN.

Number of Openings: 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc.

BCBST is an Equal Opportunity Employer. All resumes submitted by search firms without a valid agreement will not be considered.

BlueCross BlueShield of Tennessee has been serving Tennesseans since 1945, focusing on physical, financial, and community well-being.