Remote Ophthalmic Receptionist - United States

Job Summary

We are seeking an experienced Ophthalmology Medical Receptionist for a fully remote position. Candidates must be available to work 8am--5pm Eastern Time and have prior experience in an ophthalmology practice. Experience with Modernizing Medicine EMR software is highly preferred.

Key Responsibilities

• Answer incoming calls professionally and courteously.
• Schedule patient appointments and manage calendars efficiently.
• Address patient questions regarding services and procedures.
• Assist with billing inquiries and insurance verification.
• Show empathy and understanding when addressing patient needs and concerns.
• Work cooperatively with team members across various departments.
• Manage a high patient volume and multitask efficiently in a fast-paced environment.
• Embrace learning on the job, ask questions, and accept constructive feedback.

About the Practice

This busy, multi-physician ophthalmology practice serves the greater Havertown and Media communities with a strong emphasis on patient-centered care and teamwork. The culture is defined by warmth, respect, and cooperation, fostering an environment where staff members support one another and strive to make every patient feel welcome and well cared for. The team values empathy, open communication, and a willingness to learn.

Work Schedule

• Monday--Friday, 8:00 am--5:00 pm Eastern Time

Compensation & Benefits

• Starting hourly wage: $19.
• Potential pay increases with additional responsibilities or tenure.
• Paid time off (PTO) with increases after 1 and 5 years of service.
• Paid holidays.
• Health insurance: 50% employer/50% employee cost-sharing.
• Optional dental insurance (employee-paid).
• 401(k) plan with a 4% employer match after one year.

The Team

The receptionist will collaborate with physicians, billing specialists, technicians, scribes, optical staff, administrative assistants, and managers. Training and support will be provided.

How to Apply

We are looking for friendly, empathetic candidates eager to learn and work as part of a supportive team. Apply via our job board or send your CV/Resume to Steve Gill at [email protected].

Remote Work Requirements

• Must reside in the US and be available to work 8am--5pm Eastern Time.
• Prior ophthalmology receptionist/technician experience required.
• Modernizing Medicine EMR software experience highly preferred.
• Reliable high-speed home internet service required.
• Ability to set up a wired (Ethernet) connection for provided phone and laptop.
• Dedicated, quiet workspace free from distractions.
• Must be self-disciplined, reliable, and responsible.

About Eyetastic Services

Eyetastic Services partners with equal opportunity employers in healthcare. We support you throughout the hiring process, including resume enhancements and negotiation assistance. Your privacy is prioritized; your information is confidential.

Visit eyetasticservices.com for more opportunities.