Strategic Event Operations Manager

About Fever

Fever is the world's leading tech platform for culture and live entertainment, aiming to democratize access to culture and entertainment. Our proprietary technology and data-driven approach revolutionize how people engage with live entertainment, inspiring over 300 million people monthly across 55+ countries. We empower event creators with data and technology to scale, innovate, and reach new audiences. We've partnered with industry leaders like Netflix and F.C. Barcelona, presented award-winning experiences, and are backed by leading global investors.

About the Role

We are seeking Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact global events. These unique events involve large partners, new formats, and significant operational challenges, often requiring novel solutions. You will own the full operational strategy from early-stage definition to final execution, defining how events should be operated, not just executed. This is an autonomous role for individuals comfortable with ambiguity, ownership, and building structure from scratch.

Key Responsibilities

End-to-End Ownership of Complex Events

• Lead the operational strategy for large-scale, high-complexity events.
• Own projects from initial planning through execution.
• Ensure delivery meets partner expectations and internal standards.

Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models.
• Design processes, workflows, and tools from the ground up.
• Define event operational frameworks.

Problem Solving in Ambiguous Environments

• Deconstruct complex, undefined problems into actionable plans.
• Anticipate operational risks and develop mitigation strategies.
• Make informed decisions with incomplete information.

Cross-functional Leadership

• Collaborate closely with Sales, Originals, Product, and local Operations teams.
• Align multiple stakeholders around clear execution plans.
• Serve as the primary operational point of contact for key partners.

Execution Oversight

• Ensure designed solutions are implemented effectively on the ground.
• Support local teams in executing complex setups.
• Address and resolve critical issues as needed.

What Success Looks Like

• Successful delivery of complex events without relying on existing playbooks.
• Design, testing, and reuse of new operational models.
• Positioning Fever as a strategic operator in the eyes of partners.
• Reduction of ambiguity through clear structure and decision-making.
• Project progression with minimal supervision or escalation.

About You

Experience

• 2-5 years in top-tier consulting (MBB or similar) or Strategy & Operations roles in high-growth companies.
• Proven experience solving complex, ambiguous problems.
• Demonstrated experience leading projects end-to-end.

Skills & Mindset

• Structured problem-solver adept at breaking down complexity.
• Builder mentality with a focus on creating novel solutions.
• High sense of ownership, operating independently.
• Balanced strategic and execution capabilities.
• Strong stakeholder management skills, influencing without direct authority.

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops).
• Exposure to live events or large-scale physical operations.
• Analytical skills (Excel, SQL).

Languages

• Fluent English is required.

What We Offer

• Ownership of the company's most complex and strategic projects.
• High visibility and direct exposure to senior leadership.
• Opportunity to build global-scale operations from scratch.
• A fast-paced environment with autonomy and significant impact.

Benefits & Perks

• Attractive compensation: Base salary of 70,000-74,500k with potential for significant performance-based bonus.
• Opportunity to impact a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Home office support.
• Responsibility from day one, fostering professional and personal growth.
• Excellent work environment with a young, international team.
• Health insurance and flexible remuneration with 100% tax exemption.
• Gympass.
• English Lessons.
• Option for advance salary payment via Payflow.

Fever is committed to fostering an inclusive and diverse workplace. We encourage applications from all backgrounds and are dedicated to providing accommodations during the selection process. Please review our Candidate Privacy Notice for details on data processing.