Business Analyst - Project Lead
Location: Columbia, SC 29201 Duration: 12 Months (Possible Extension) Work Location: Remote - Onsite during projects or at regular monthly/quarterly intervals. Local Candidates Only: South Carolina
Scope of the Project
The State of SC is seeking a consultant-level business analyst/technical writer to support the planning and execution of a fast-paced information security assessment program across South Carolina state agencies. This program will focus on identifying risk and measuring compliance of information security programs and systems across the state, as well as providing reporting and monitoring information to both DIS and state agency leadership.
The business analyst will be responsible for quality control and assurance for the deliverables associated with this program, as well as documenting plans, procedures, and progress of the program with the program manager.
This program includes:
- Assessment of state-wide, shared or common services and security controls provided to agencies
- Assessment of agency-owned services and security controls at each state agency
- Tracking progress and resolving issues with each assessment
- Documenting and presenting results from each assessment to agency and division leadership
- Tracking, documenting, and reporting assessment results at the agency, sector, state, or other criterion level for the program
- Gathering requirements and recommendations for program improvement
- Developing policy, plan, process, and procedure documentation for the statewide information security program
Daily Duties / Responsibilities
This implementation assistance would include, but is not limited to:
- Status reporting of operational support tasks and related work efforts.
- Identifying metrics and key performance indicators (KPIs) of processes and their output.
- Create, manage, and maintain policy, plan, process, procedure, and other program documents such as process flows, standard operating procedures, desk manuals, and procedural guidelines.
- Review, edit, and maintain documentation consistency and accuracy for documentation submitted by both staff and vendors.
- Monitor and support deadlines, milestones, and activities.
- Apply change, risk, and resource management.
- Document all meetings attended, directives, and significant phone conversations.
- Develop and deliver professional technical program updates to DIS leadership and supporting staff.
- Communicate with IT leadership, business leadership, and IT business consultants to communicate program strategy, direction, and changes.
- Responsible for tracking key project milestones and recommending adjustments to project managers.
- Must possess extensive knowledge and expertise in the use of Microsoft Office tools.
Required Skills (Rank in order of importance)
- Bachelor's degree or an Associate Degree with 2 years of Business Analysis experience.
- Technical Writing Experience
- Ability to create effective and clear process flows/similar diagrams in PowerPoint or Visio
Preferred Skills (Rank in order of importance)
- Simultaneously manage multiple reporting requirements
- Strong schedule management and planning skills
- Support regulatory compliance projects
- 5+ years of experience in technical writing
- Experience with technical SOP documentation and graphic creation in Visio