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Job description
Salesforce Developer (Dev I/II/Admin/5 pages resume/15 )
Location: Lansing, MI (DTMB) Duration: 12 Months Work Schedule: Hybrid (Tuesdays and Wednesdays onsite required; Mondays, Thursdays, and Fridays remote eligible). Candidates must be local to Lansing, MI (within 90 miles).
Required Qualifications:
- Salesforce Experience:
- Demonstrated hands-on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle.
- 6 years of strong Salesforce development experience.
- 4 years of experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript.
- 5 years of experience working with Service Cloud and/or Health Cloud.
- 3 years of hands-on experience with Salesforce Lightning, including LWC.
- 2 years of experience with API integrations and Single Sign On (SSO) implementations.
- DevOps & Integration:
- Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management.
- Exposure to data migration and/or cloud integration projects.
- Certifications:
- Salesforce Certified Platform Developer I.
- Salesforce Certified Administrator.
Preferred Qualifications:
- Salesforce Certified Platform Developer II.
- Experience with Conga and Drawloop.
- Familiarity with governmental processes and compliance, including prior experience working with FedRAMP compliant tools and environments.
Role Responsibilities:
As a Salesforce Developer, you will develop, design, and implement customizable solutions within Salesforce for the Michigan Enterprise Contact Center team. Responsibilities include:
- Hands-on CRM development supporting crisis call workflows for the MICAL (Michigan Crisis Line), including coding and delivering user stories.
- Collaborate with colleagues, customers, and end users to define technical requirements for new projects and enhancements.
- Ensure technical requirements align with customer requirements and performance goals, and that the technical direction supports the client's long-term strategy.
- Manage release cycles for implementing and deploying new or updated applications and code.
- Hold overall technical responsibility for project environments.
- Develop and enforce internal development guidelines and standards for the team.
- Collaborate with developers of other systems for cross-business integration.
- Ensure proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
- Demonstrate a proven record of delivering business value through technology and communicate strategic technical concepts effectively.
- Devise a training plan for the development team for a smooth transition to Maintenance & Operations.
- Excellent written and verbal communication skills are essential.
Technical Skills & Experience:
- Salesforce:
- Strong knowledge and working experience in Service Cloud and Experience Cloud.
- Participation in all phases of full Salesforce.com lifecycle implementations.
- In-depth understanding of Salesforce capabilities and constraints.
- Strong hands-on experience with Apex programming, Visualforce pages, Apex triggers, Aura Components, and Lightning Web Components.
- Knowledge of configuration-based solutions (no-code) such as Flows, Process Builders, and Workflow Rules.
- Experience gathering requirements and driving technical solutions with technical managers, architects, and business stakeholders.
- Hands-on experience integrating Salesforce with cloud-based and on-premises applications using standard and custom REST APIs.
- Proficiency in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML).
- Hands-on experience implementing various authentication protocols (oAuth) for third-party application integration.
- Demonstrated success in implementing Batch Apex and/or Scheduled Apex development.
- Ownership of end-to-end technical aspects of Salesforce.com programs: data migrations, data quality, systems integrations, third-party applications, AppExchange products, and custom development.
- Define, communicate, and manage technical change management processes (e.g., release) for all Salesforce technology efforts.
- Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform.
- Design and document technical architecture solutions spanning multiple platforms, including integration and authentication across systems.
- Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD processes.
- Identify technical risks and issues.
The successful candidate will be a self-motivated individual, capable of working under dynamic conditions and within deadlines.