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Remote Call Center Representative

Job summary

United States

Work model

Fully remote
Only US
5 days ago
Job description

Project Overview

We are hiring Outbound Call Representatives for a short-term, high-impact project supporting outreach to stockholders regarding an upcoming shareholder vote.

In this role, you will make high-volume outbound calls to stockholders to determine how they plan to vote in an upcoming shareholder meeting that may significantly impact their investments.

Calls are brief (typically 2--5 minutes) and a script is provided. An auto-dialer system will be used.

This role requires professionalism, strong communication skills, and comfort being on the phone for a full shift.

Important Project Details:

  • FULLY REMOTE
  • Must provide your own laptop -- Windows 10 required (NO Apple/Mac computers)
  • 6-8 week project
  • Must be able to start your workday at 10:00 AM EST
  • Making 75+ outbound calls per day
  • Expect to leave a high volume of voicemails
  • Script provided for all calls
  • Calls are short and structured (2--5 minutes on average)

Key Responsibilities:

  • Conduct consistent outbound calls using an auto-dialer system
  • Professionally communicate scripted messaging to stockholders
  • Accurately document responses and call outcomes
  • Maintain confidentiality and professionalism at all times
  • Meet daily call volume expectations

Qualifications:

  • Excellent verbal communication skills
  • Strong phone presence and professionalism
  • Comfortable making constant outbound calls for a full shift
  • Detail-oriented with accurate data entry skills
  • Reliable high-speed internet and dedicated workspace