About the Job

Company:

Sutherland Breezy (Remote-First HR & Staffing Provider)

Pay:

$40-$45 per hour + Weekly pay + Performance bonuses

Location:

Remote (USA)

About the Role:

We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging — no phone calls required. You'll help answer questions, resolve account issues, and provide a positive experience with every interaction.

Key Responsibilities:

Respond to customer inquiries via live chat & email
Provide accurate account support and updates
Escalate issues when needed using internal tools
Maintain service quality and data accuracy
Deliver friendly, fast, and professional support

Requirements:

Strong English typing & communication skills
High-speed internet and remote workspace
Basic computer navigation skills
Willingness to learn and follow procedures
No experience required — paid training provided
(Call center or customer service experience is a plus)

Benefits & Perks:

$40-$45/hr + weekly pay + performance bonuses
100% Remote Work — company-provided tools & software
Comprehensive medical, dental & vision insurance
401(k) retirement plan with company match
Paid Time Off + flexible scheduling options
Tuition assistance & continuing education support
Ongoing mentorship, paid training & coaching
Reward & incentive programs for top performers
Career-growth path: QA, Trainer, Supervisor roles
Inclusive culture where your voice matters

Work Hours:

Full-time (40-45 hours/week) Multiple shifts available across U.S. time zones (weekend/evening availability is a plus).

How to Apply:

Submit your resume and a short message explaining why you're interested via: [email protected]

or apply directly on our website: www.sutherlandbreezy.com/careers

Sutherland Breezy is an equal-opportunity employer.

Chat Support Specialist Remote Work From Home

Job summary

Work model