Quality Specialist, Medical QC

About Torticity

Founded six years ago and based in Boca Raton, Florida, Torticity is a technology-first company focused on developing cutting-edge tools that redefine how law firms scale, operate, and win. Torticity's full-stack Lit-Tech ecosystem replaces outdated processes with modern, scalable solutions for personal injury and mass-tort firms, reshaping the practice of personal injury law and setting new industry standards.

We blend innovation with justice, turn challenges into opportunities, and build the future of legal excellence every day. Join us and be part of something extraordinary!

📍Remote opportunities available nationwide. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration and enhanced compensation. Hybrid work model: Mondays, Tuesdays, and Thursdays in-office.

Job Summary

Torticity is looking for a Quality Specialist, Medical QC with strong interpersonal, communication, time management, and organizational skills who will be highly motivated, accountable, and self-directed. This critical position includes a variety of quality control tasks, including case and medical record review. The ideal candidate will excel at maintaining high-quality standards by inspecting the accuracy of data and records, while ensuring that review agents uphold criteria and follow the assigned tasks and processes.

Key Responsibilities

• Evaluate medical record chronologies, ensuring that content is correct and complete.
• Perform quality control audits to ensure accuracy across each function.
• Analyze case reviews, investigate missing information, and document next steps.
• Track and report errors and inconsistencies, and provide recommendations to rectify.
• Maintain audit log and communicate results with Manager.
• Recommend cases for approval or discharge.
• Assist the Quality Manager with developing, implementing, and maintaining systems and procedures.
• Continually evaluate processes and procedures and make suggestions for improvement.
• Maintain a confidential, HIPAA-compliant environment.
• Communicate with other departments ensuring fluid movement of a case.
• Other duties as assigned.

Qualifications

• Valid RN or NP License.
• 5+ years of experience in a clinical setting.
• Strong clinical knowledge with inpatient experience.
• Experience with ERP systems (e.g., NetSuite, SAP, or similar).
• Experience with Microsoft 365, Outlook, Google Sheets, and PowerPoint.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

What You Bring

• Proficient understanding of medical terminology, anatomy and physiology, medications and laboratory tests, and disease processes with the ability to explain a medical condition or diagnosis.
• Exceptional writing skills with the ability to prepare detailed, accurate, and compelling case documentation.
• Excellent organization, problem-solving, and critical-thinking skills to meet high demands
• Ability to work on complex projects with general direction and minimal guidance.
• Highly self-motivated with the ability to multitask and prioritize workload, with the flexibility to pivot to different projects with little notice.
• Ability to work independently and in a team environment.

We're Excited Because You Have

• Medical record review and chronology drafting experience.
• Advanced technology data extraction experience.
• Previous legal experience in Plaintiff product liability, defective drugs, or personal injury.
• Knowledge of Spanish language.
• Bachelor's Degree.
• Experience in pediatric and adult care and/or oncology.

Compensation and Benefits

💰 Salary Range: $70,000 - $75,000 USD

• Medical, dental, vision, and health insurance coverage.
• Life insurance and short/long-term disability insurance.
• Flexible Spending Accounts.
• Comprehensive support for every unique path to parenthood.
• 401k plan.
• Complimentary Calm subscription to support mental well-being.
• Employee Assistance Program.
• Holiday Pay, including 11 paid holidays.
• Flexible PTO and Discretionary Time Off for balance and personal needs.

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.