CPT-11184 Logistics & Inventory Management Virtual Assistant

Application Instructions

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Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

This growing e-commerce company specializes in diving and water sports equipment and is seeking a Logistics & Inventory Management Virtual Assistant to support inventory tracking, import coordination, shipment monitoring, and operational logistics.

The company imports products primarily from Asia and utilizes Shopify, ShipBob, and Settle to manage inventory and fulfillment operations. The goal of this role is to remove the day-to-day logistics and inventory management responsibilities from ownership while improving visibility, organization, and operational efficiency.

This is not a customer service role. The company already has a dedicated customer service VA. This position is focused entirely on backend logistics, inventory management, shipment tracking, and operational coordination.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Inventory Management

• Monitor inventory levels across Shopify and ShipBob
• Track stock levels and identify products approaching reorder thresholds
• Assist with inventory forecasting and planning
• Maintain inventory records and reporting
• Support inventory reconciliation activities when needed

Import & Shipment Coordination

• Track inbound shipments from overseas suppliers
• Monitor Bills of Lading (BOLs), shipment status, and delivery timelines
• Coordinate with customs brokers, freight providers, and logistics partners
• Maintain visibility into incoming inventory and expected arrival dates
• Follow up on shipment delays, exceptions, or documentation issues

Purchase Orders & Logistics Administration

• Create and maintain purchase orders within Settle
• Update shipment records and inventory reports
• Assist with inbound shipment creation and receiving workflows
• Maintain organized documentation related to imports and logistics

Reporting & Operational Support

• Create and maintain inventory tracking spreadsheets
• Assist with demand forecasting and inventory planning
• Generate inventory and logistics reports for ownership
• Help identify process improvements and operational efficiencies

Systems & Workflow Management

• Work within Shopify, ShipBob, Settle, and related systems
• Maintain accurate operational records and data integrity
• Support logistics-related administrative workflows
• Assist with ongoing process optimization initiatives

Skills

The Contractor must demonstrate proficiency in the following:

• Experience in inventory management, logistics coordination, supply chain support, or e-commerce operations
• Familiarity with Shopify strongly preferred
• Experience with third-party logistics (3PL) providers such as ShipBob preferred
• Experience working with imports, freight forwarding, customs brokers, or international shipments preferred
• Strong Excel or Google Sheets skills
• Experience with inventory forecasting and purchase order management is a plus
• Strong written and verbal English communication skills

Application Software Knowledgeable / Required

• Shopify
• ShipBob (Preferred)
• Settle (Preferred)
• Microsoft Excel / Google Sheets
• Purchase Order Management Systems
• Inventory Management Platforms

Ideal Candidate Profile

• Strong attention to detail
• Comfortable working with inventory and logistics data
• Highly organized and process-oriented
• Able to manage multiple shipments and inventory workflows simultaneously
• Strong analytical and problem-solving skills
• Comfortable working independently with minimal supervision
• Interested in improving and streamlining operational processes

Work Schedule

• Contracted Hours per Week: 10 Hours
• Scheduled Working Days: Monday through Friday
• Daily Working Time: 10 AM - 12 PM EST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: e-Commerce VA
• REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
• REPORTING TO/POC: To Be Determined
• NUMBER OF VAS: 1
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Near Native
• REGION PREFERENCES: Any

What We Offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you