Digital Key Account Representative - Dick's Sporting Goods

Purpose

To manage, sell to and service assigned regional key account base by presenting adidas products and develop profitable business growth with the account.

Key Responsibilities

• Using strong business acumen and retail math abilities drive the top and bottom line number for the account.
• Drive account growth and profitability by assessing and building on areas of momentum, capitalize on product/pricing opportunities and course correct with innovative sales tactics to improve sales performance with account.
• Develop strategic sales plans that incorporate specific account insight and goals to achieve adidas sales and profitability targets that align with brand and category objectives.
• Receive specific product and brand direction for focus categories at account and customize to regional and account specific requirements.
• Lead sell in and sell through for assigned account in collaboration with marketing and retail activation.
• Develop and maintain strong relationships built on respect with account(s), consistently delivering a high level of customer service.
• Work as liaison between adidas operations and account operations.
• Produce and deliver accurate and reliable quarterly forecasts on or before deadlines.
• Develop and maintain strong relationships with all internal departments (i.e. customer service, marketing, etc).
• Track adidas profitability with key accounts and manage all credit claims and issues to resolution.
• Track orders from point of sale with the account, to shipment from adidas.
• Manage, track and resolve all customer compliance issues regarding freight claims, charge-backs, shipping violations and returns.
• Other duties, projects, or general work related to the department as assigned by the manager.

Key Relationships

Account Marketing, Sales Reps, Customer Satisfaction, Home Territory Marketing, Product Merchandising, Finance, External Customers/Buyers.

Knowledge Skills and Abilities

• Strong business acumen: Ability to understand and use financial data to make decisions and influence outcomes (margins, retail math, forecast/projections, etc.).
• Ability to portray a confident and winning attitude in challenging business interactions.
• Ability to negotiate skillfully in tough situations with both internal and external contacts.
• Agile communication skills with internal and external business partners.
• Efficient organization and planning skills with effective time management.
• Strong presentation skills with the ability to command attention and manage group processes.
• Strong problem solving ability; anticipates issues and devises solutions.
• Ability to build relationships founded in respect and trust.
• Ability to diplomatically fight for the brand to create win-win resolutions.
• Merchandising and planning skills.
• Ability to handle multiple projects and work in an autonomous environment.
• Knowledge of sales processes, procedures and policies.
• Strong understanding of retail sales practices and assortment planning.
• General knowledge of fashion trends, color, and the retail environment.
• Technical proficiency with MS applications (Excel, Word and PowerPoint).
• Ability to lift and carry samples and bags weighing up to 25 lbs.
• Ability to travel up to 25% of the time.
• Passion for sport.

Requisite Education and Experience

• Bachelor's degree from a four-year college or university and a minimum three years of related experience and/or training, or the equivalent combination of education and experience.
• Athletic industry experience preferred.
• MBA preferred.

Additional Information

• adidas celebrates diversity, supports inclusiveness and encourages individual expression. We are an Equal Opportunity Employer.
• adidas offers robust medical, dental, vision, disability, and life insurance, plus 401k, Stock Purchase Plan, education assistance, and paid parental leave.
• Employees are eligible to earn bi-annual and annual bonuses based on sales performance.
• Hybrid work policy: In-office Monday through Thursday, with remote flexibility on Friday. Location: Pittsburgh, PA.
• Working language is English.