Product Implementation Analyst - UKG Ready

AlphaStaffHCM is seeking a Product Implementation Analyst to introduce our time-and-attendance platform, the UKG Workforce Ready (WFR) suite, to both prospective and existing clients. This role will also involve setting up and supporting our clients. The ideal candidate will be able to manage client implementations and configurations and provide ongoing support for UKG WFR products. It is essential that the Product Implementation Analyst comprehends the business, operational, and technical requirements for each project. The successful candidate will be organized, detail-oriented, and a highly motivated self-starter.

Salary: 80K to 90K

Responsibilities

• Implement new software solutions, configuration changes, and interfaces.
• Introduce the time and attendance platform to prospects and existing clients via demo.
• Use the UKG implementation tools to facilitate discovery sessions with clients and consult on system configurations, scope, and use creativity and commitment to resolve issues.
• Stay abreast of WFR enhancements, updates, and new configuration settings to promote value-driven opportunities for AlphaStaffHCM's UKG user base.
• Proactively and strategically promote and implement such enhancements, updates, and new configuration settings.
• Perform system configuration/development changes necessary to develop and/or maintain time and attendance environments.
• Coordinate and facilitate the testing of UKG configuration and integrated solutions.
• Perform troubleshooting for time and attendance issues.
• Follow resolution and escalation procedures based on problem severity and impact.
• Continually seek opportunities to increase client satisfaction and meet and exceed their expectations.
• Provide UKG product and subject matter expertise to the client.
• Push creative thinking beyond the boundaries of existing industry practices and client mindsets.

Qualifications

Education & Experience

• Bachelor's degree preferred, or 2-4 years combined equivalent of work experience and education.
• 5+ years of experience in UKG implementations as a functional or technical consultant.
• Project knowledge of integrating UKG and PrismHR systems.
• Problem-solving and critical thinking skills to provide out-of-the-box UKG client solutions, workflows, and configurations.
• Ability to multitask between different projects and clients.
• Ability to perform UKG product demos and facilitate training to administrators and end users.
• Experienced in creating UKG job aids and user documentation.
• Experience working independently without daily supervision.
• Confidence and an extensive knowledge of emerging industry practices when solving business problems.

Preferred Skills

• Experience working with a PEO/HCM
• Experience with Salesforce
• Experience implementing the UKG Ready/Pro full suite (Payroll, HR, Talent, Benefits Admin, Performance Management, etc.)

Work Environment

This position is primarily office-based, with work performed on a computer in either a corporate office or a remote home office setting. The role may require using telephones, participating in virtual or in-person meetings, attending company events, and completing training sessions.

What We Offer

We are proud to provide a comprehensive and competitive total rewards package designed to support your health, financial security, and overall well‑being.

Competitive Compensation

• Salary package aligned with experience and market standards.

Robust Benefits Package

• Medical Insurance: More than 80% employer‑covered for employees and approximately 56--66% employer‑covered for dependents.
• Dental & Vision Coverage
• Long‑Term Disability: 100% employer‑paid
• Supplemental Insurance Options
• HSA & FSA Eligibility (includes a $1,000 employer HSA contribution for eligible plans)
• Pet Insurance
• Legal Discount Plan

Retirement Benefits

• 401(k) plan with company contribution

Wellness & Work-Life Support

• Year‑round wellness event calendar and challenges
• Employee Assistance Program (EAP)
• Employee discount program
• Culture that encourages balance and personal wellness

Paid Time Off

• Generous PTO, paid holidays, floating holiday, and volunteer time off.

Company Overview

Since 1997, AlphaStaffHCM has delivered HR outsourcing solutions to thousands of small and medium-sized businesses. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our company culture emphasizes diversity and a collaborative environment where everyone's opinion is valued.

Disclaimers

AlphaStaff, Inc. is an Equal Employment Opportunity (EEO) employer. We maintain a drug-free workplace and comply with FMLA and EPPA regulations. This is an internal corporate role.

CCPA Notice: https://www.alphastaff.com/privacy-notice-to-california-job-applicants/