Talent Management & Development Lead

About Ancestry

When you join Ancestry, you join a human-centered company where every person's story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we've built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office - see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people's lives? Join the curious.

We are building a more integrated approach to talent management and talent development - connecting how we assess performance, develop talent, and enable growth across the organization.

This role plays a key part in driving the evolution of that work. You will design the change management strategies, measurement frameworks, drive strong project execution and process improvement, and contribute to the design and delivery of impactful learning experiences across key talent programs. This role is for a builder and systems thinker, someone who can identify opportunities to improve processes, drive change management, bring structure, and keep initiatives on track from concept to execution.

What you will do...

Project Operations

• Translate priorities into project plans with clear milestones, resources, and risk mitigation. Build and maintain templates, tools, and SOPs that drive clarity, consistency, and scalability across programs.
• Drive and manage program logistics including communications, registration, evaluations, and feedback collection.
• Support execution of key initiatives (e.g. new employee orientation) ensuring high-quality delivery, stakeholder alignment, and operational excellence

Learning Design & Delivery

• Lead needs analysis to identify opportunities and design plans to reach the desired future state
• Lead virtual and in-person sessions as needed, adapting delivery to meet the needs of diverse audiences based on audience engagement and logistics
• Engage subject matter experts, People Business Partners, Communications, and business stakeholders to inform the design and development of learner-centered programs.
• Apply instructional design frameworks such as ADDIE, SAM, or similar to create and promote effective and engaging learning experiences.
• Support LMS administration including maintaining learning content, enrollment, configuration, rules, and reporting.

Stakeholder Engagement and Change Management

• Lead and design change management strategies for new and high-visibility programs, driving stakeholder alignment, mitigating resistance, and enabling long-term adoption.
• Proactively engage stakeholders to understand needs, dependencies, and constraints, and integrate those insights into program design, development, and delivery.
• Manage stakeholder expectations and gather input to ensure readiness and consistent execution.
• Deliver clear, timely communication and project updates to build awareness, readiness, and adoption, and partner cross-functionally to drive a cohesive, high-impact rollout experience.

Measurement and Continuous Improvement

• Drive continuous improvement of programs through feedback, data insights, and business needs to remove friction and improve the user experience
• Define, track, and monitor program success metrics, including behavior changes and ROI, to measure impact and inform future solution development

Who you are...

• 6 years in a Learning and Development or Organizational Development role
• Relevant experience or education in change management, organizational development, or learning and development, with demonstrated success developing and executing change management strategies for programs, including stakeholder mapping and resistance management
• Experience moving beyond traditional classroom training to implement modern delivery mechanisms such as microlearning or in the flow of work adoption.
• Ability to translate talent data into clear, actionable insights for leadership
• Experience supporting talent management processes (e.g., performance reviews, feedback cycles, talent reviews) is a plus
• Comfort working across multiple programs and priorities with strong organization and attention to detail.
• Familiarity with ADDIE, SAM, design thinking, or similar methodologies
• LMS administration experience. Exposure to LMS configuration or implementation support preferred
• Prove ability to work independently while maintaining alignment across stakeholders

Project Management Experience

• 6 years managing high-visibility, broad impact projects with multiple stakeholders, workstreams, and timelines
• Demonstrated ability to streamline processes and systems to improve efficiency, scalability, and execution quality
• Strong ability to bring structure and clarity to work, defining scope, plans, and success metrics
• Exceptional planning, organization, and follow-through, with experience managing deliverables, timelines, and risks
• Proficient in using project management tools, frameworks, trackers, and structured plans to drive transparency, execution, and accountability

Stakeholder Collaboration

• Comfortable working across HR, Comms, Operations, and business teams to support shared goals
• Clear communicator who keeps stakeholders informed through timely updates

Key Competencies

• Talent & Program Acumen: Understands how talent management and development programs support business and people outcomes, and applies that context to support effective execution
• Execution & Prioritization: Manages multiple projects and priorities with strong organization and attention to detail, ensuring work is clear, structured, and delivered on time
• Continuous Improvement: Identifies practical opportunities to improve processes, tools, and execution based on data and feedback
• Collaboration: Builds strong working relationships across People Business Partners, stakeholders, and teams, actively seeking and incorporating diverse perspectives to support shared outcomes
• Data Judgement: Uses data, feedback, and context to inform decisions, track progress, and identify opportunities to improve execution
• Agility: Adapts to shifting priorities and changing needs, while maintaining momentum

Additional Information

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.