Job#: 3036152
Location
St. Louis, Missouri (Partial Remote)
Role Overview
This role provides Level 4 product support leadership for applications and platforms within the Physical Security Operations Portfolio. The position requires experience with physical security systems, including Access Control, Video Surveillance (VMS), Intrusion & Weapons Detection, and Visitor Management technologies. The role also involves project coordination and management for enterprise deployments and lifecycle initiatives in healthcare environments.
Key Responsibilities
- Provide daily engagement and leadership for the support, iteration, build, deployment, and upgrade of video surveillance platforms.
- Lead and support project implementation activities, including planning, coordination, status reporting, risk identification, and deployment readiness.
- Collaborate with stakeholders, peers, developers, project managers, and vendors to design and implement software and security devices.
- Create clear documentation for education, knowledge sharing, and procedural requirements.
- Work with vendors and technology partners to resolve escalated technical issues and implement system updates.
- Support enterprise project execution through scheduling, implementation tracking, testing validation, and operational transition planning.
- Consult on the strategic oversight of system design for future considerations.
- On-call availability is a requirement of this position.
- Travel to different sites will be required.
Required Qualifications
Experience
3 or more years of work experience with security surveillance and video management applications and platforms, specifically Genetec Video Surveillance, Avigilon VMS, and unified access control systems.
Technical Skills
- Experience with enterprise-grade access control systems such as Honeywell Pro-Watch, AMAG Symmetry, Genetec Security Center/Synergis, and Avigilon Unity Access. This includes hands-on experience with configuration, troubleshooting, and optimization of access points, HL7 interfacing, card readers, biometrics, and controllers.
- Expertise with Video Management Systems (VMS) like Milestone XProtect, Genetec Security Center/Omnicast, and Avigilon Control Center, including configuration, troubleshooting, and integration.
- Understanding of network administration, security technologies, IP cameras, wireless networks, encryption, firewalls, and VPNs.
- Knowledge of network infrastructure, cabling, data transmission, and security protocols.
Project Management
Demonstrated project management experience supporting enterprise technology deployments, including vendor coordination, operational readiness, issue/risk tracking, and timeline management.
Preferred Qualifications
- Experience supporting multiple concurrent projects within a healthcare environment.
- Demonstrated exposure to working and collaborating with operational leaders in a hospital environment.
- Familiarity with healthcare governance, change management, and implementation methodologies.
Equal Opportunity Employer
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.