Systems Administrator

Description

ARC Health is seeking a dedicated professional to support the maintenance, operations, and enhancement of our computing, storage, voice, video, and data network environments. This role is integral to our infrastructure journey, including the transition to fully cloud-based solutions and the enhancement of security measures.

Compensation: $90,000-$100,000 depending on experience

Employment Type: W-2 Full-Time; Exempt

Location: Fully Remote

Responsibilities

• Infrastructure and Security Development: Collaborate with the Director of Infrastructure to design, implement, and manage systems and processes that support infrastructure and security objectives.
• Security Compliance and Adaptation: Work with internal teams and external resources to ensure infrastructure meets current security standards and industry best practices.
• Vendor and Service Provider Management: Maintain productive relationships with external IT vendors, ensuring alignment with organizational goals.
• Desktop Solutions and Help Desk Management: Oversee the consistency of desktop solutions and manage help-desk operations for prompt support.
• Service Monitoring and Improvement: Continuously monitor infrastructure performance and implement process improvements.
• Strategic Collaboration: Partner with leadership to identify and implement strategic solutions that boost operational effectiveness.
• Stakeholder Relationship Building: Establish strong working relationships with internal stakeholders to ensure alignment on technology initiatives.

Leadership, Characteristics, Skills And Abilities

• Commitment to Mission: Deep alignment with ARC Health's mission of improving mental healthcare access.
• Cultural Awareness: Embraces diversity and exhibits inclusive behaviors.
• Performance-Based Mindset: Proven track record of fostering performance-oriented teams and innovative, collaborative thinking.
• Integrity: Embodies high ethical standards and transparent communication.

Compensation & Benefits

• Competitive salary: $90,000-$100,000
• 401(k) retirement plan with employer match up to 4%
• Comprehensive medical, dental, and vision insurance
• HSA and FSA options
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP)
• Generous paid time off and paid holidays

Requirements

• Experience: At least 5 years of progressively responsible experience in managing complex IT environments.
• Project Management: Proven skills with meticulous attention to detail.
• Vendor Relations: Skilled in managing vendor relationships and contract reviews.
• Technical Knowledge: In-depth understanding of cloud computing, automation, and current technology trends.
• Communication: Strong interpersonal skills to interact with staff at all levels.
• Software Proficiency: Proficient with Microsoft Office Suite.
• Analytical Thinking: Demonstrated problem-solving abilities.
• Time Management: Excellent organizational skills and ability to meet deadlines.
• Ethics: Commitment to maintaining confidentiality and HIPAA standards.

About ARC Health OPCO (ARC)

ARC Health OPCO (ARC) is a fast-growing Management Service Organization (MSO) for mental healthcare. We partner with and operate mental health practices, allowing them to focus on patient care while we handle administrative burdens. ARC is backed by The Thurston Group, a private equity firm focused on growth and quality.

ARC Health OPCO (ARC) is an Equal Opportunity Employer committed to diversity, equity, and inclusion.