Inbound Sales Representative

Job Overview

We are seeking an Inbound Sales Representative in Nashville, TN. This is a hybrid role requiring 2 days onsite and 3 days remote, with a pay rate of $26.50 - $29.00 per hour.

Job Description

The Inbound Sales Representative converts qualified inbound leads into active delivery partners by conducting consultative sales conversations, guiding prospects through the onboarding process, and maintaining strong, service-oriented relationships. This role focuses on understanding partner needs, clearly articulating program value, and consistently achieving performance targets while maintaining accurate records in CRM systems.

Responsibilities

• Respond promptly to inbound leads from prospective delivery partners and qualify them based on defined criteria.
• Conduct consultative sales calls to understand partner needs, address questions, and present the value and benefits of the delivery program.
• Guide qualified partners through each step of the onboarding process to ensure a smooth and timely transition into the program.
• Handle both inbound and outbound calls to engage prospects, follow up on leads, and support partner activation.
• Maintain accurate, up-to-date records of all interactions, lead status, and progress in CRM systems.
• Meet or exceed monthly key performance indicators, including call volume, conversion rates, and partner activation goals.
• Provide clear, actionable feedback to leadership on lead quality, market trends, and customer insights to help improve sales strategies and processes.
• Collaborate with team members to share best practices, refine messaging, and enhance overall sales performance.
• Deliver customer service-oriented support to prospective and existing partners, ensuring a positive experience throughout the sales and onboarding journey.

Essential Skills

• At least 2 years of inside sales or business development experience, handling both inbound and outbound calls.
• Proven experience in sales, customer service, and account management.
• Experience working with CRM tools, with Salesforce experience strongly preferred.
• Strong communication and interpersonal skills with a customer-first mindset.
• Ability to comfortably make high volumes of calls and manage multiple leads simultaneously.
• Demonstrated ability to work as a self-starter, both independently and as part of a team.
• Experience with sales enablement platforms.
• Bachelor's degree preferred but not required.

Additional Skills & Qualifications

• Experience in logistics, retail, or technology environments is preferred.
• Proven ability to provide customer service-oriented support in a fast-paced sales setting.
• Strong organizational skills to track leads, activities, and outcomes effectively in CRM systems.
• Comfort working toward measurable KPIs such as call volume, conversion rate, and activation goals.

Work Environment

This is a project-based contract role with eligibility for two weeks of paid time off after a successful six-month performance review. The standard schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. CST. The position follows a hybrid work model, requiring 1-2 days per week in the office.

Pay and Benefits

The pay range for this position is $26.50 - $29.00/hr. If eligible, benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Life Insurance
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

The company is an equal opportunity employer.