Senior Consultant, Training Strategy Lead

Position Overview

The Senior Consultant, Training Strategy Lead is responsible for developing and leading the training strategy, approach, and implementation activities for a large-scale statewide technology modernization initiative, Metrik. This role will work closely with the broader Development IT Team, Solution Business Team, Organizational Change Management (OCM) resources, subject matter experts, rollout teams, and other partners.

The Training Strategy Lead will be responsible for the entire scope of the training strategy and delivery systems, including determining what training is needed and who needs it, as well as how it should be delivered and when it should occur to support successful use of the platform.

Project Overview

Metrik is a statewide initiative led by the Office of Local and Regional Health (ORLH) to modernize and standardize workflows, data collection, reporting, and performance management across Massachusetts' local and regional public health system.

Key Responsibilities

BME Org-Wide Responsibilities

• Senior Consultant roles at BME consist of approximately 85% project work, 5% administrative work, and 10% business development.
• Leads project design and attends to client relationships.
• May serve as a technical expert and/or individual contributor on highly specialized workstreams.
• Minimal project oversight needed.
• Manages projects to exemplary client satisfaction.
• Recognizes business opportunities with existing clients and works with leadership to pursue.
• Proactively does outreach and sourcing of new clients.
• Sources RFPs of interest.

Additional Responsibilities

• Develop and Lead Training Strategy: Define and maintain the overall training strategy, framework, roadmap, and approach.
• Assess Training Needs: Partner with stakeholders to identify training, learner personas, role-based requirements, and readiness considerations.
• Design Scalable Training Approaches: Recommend and implement training delivery models, learning pathways, and support structures.
• Define Training Deliverables: Determine the appropriate mix of training materials (e.g., instructor-led, e-learning, job aids).
• Lead Training Planning & Coordination: Establish training timelines and coordinate activities across the project.
• Coordinate Training Content Development: Collaborate with SMEs to develop and maintain training materials.
• Coordinate Training Implementation: Support execution, including scheduling, communications, and pilot support.
• Partner on Organizational Change Management Efforts: Align training activities with broader project readiness.
• Measure Training Effectiveness: Establish and monitor success metrics and learner feedback.
• Support Sustainability: Develop processes for ongoing training and long-term support.
• Serve as a Trusted Advisor: Provide strategic guidance on training best practices and risks.

Experience, Qualification, & Skills

Required

• Minimum of 6 years relevant experience, including 4+ years in a consulting firm.
• Experience leading training strategy for large-scale technology or enterprise system implementations.
• Minimum 5 years client-facing experience, including 2+ in project leadership.
• Experience leading complex training initiatives across multiple stakeholder groups.
• Master's degree in Public Health, Education, Organizational Development, Instructional Design, Communications, or related field.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent facilitation, presentation, and communication skills.
• Ability to translate complex concepts into user-friendly learning experiences.
• Strong project management and stakeholder management skills.
• Alignment with BME's shared values.

Preferred

• Experience supporting Salesforce implementations or other enterprise data platforms.
• Experience supporting training for statewide or large-scale public sector implementations.
• Familiarity with state and local public health agencies.
• Knowledge of learning management systems (LMS) and train-the-trainer models.

Work Environment

• Full-time position based in a home office environment within the U.S.
• Remote-first organization with 5-10% travel anticipated.

Compensation & Benefits

• Salary range: $87,360 - $120,640 annually.
• 6+ weeks total leave.
• Health, dental, and vision insurance (75% employer-paid for employee).
• Health and dependent care FSA.
• 401(k) with employer match.
• Employer-paid disability insurance.
• One-time technology stipend.
• Professional development and career growth opportunities.

How To Apply

• Please complete and submit all information in the application link.
• BME Strategies is an equal opportunity employer.
• Note: BME Strategies is unable to sponsor work-related visas. Recruitment occurs only through @bmestrategies.com email addresses.