Future Opening: Partner Success Manager

Our Why

CareerPlug helps franchises build winning teams. We want to positively impact the lives of our employees, our franchise and small business owner clients, and their applicants and teams, a reach that impacts millions each year!

What We Do

We provide innovative recruiting and HR software for over 60,000 growing companies and solve one of the biggest problems in small businesses: hiring and retaining the right people. Our applicant tracking and retention software helps companies make better hires to have the right people in place to build a successful business.

Who Are We Looking For?

CareerPlug takes a one-to-many sales approach, selling through partners (franchisors, associations, white-label resellers, and referral partners) to provide our hiring software to individual franchisees or members. As a Partner Success Manager, you are the main point of contact for CareerPlug partners, with the primary goals of driving adoption of CareerPlug's paid subscriptions and retaining the current client base.

You will lead the execution of the strategy to grow adoption and usage with partnerships. Main tactics will include regular partnership meetings, facilitating educational webinars, creating and leading promotions, evaluating account-level data, and identifying opportunities for a brand to improve their engagement using CareerPlug and to achieve greater success in hiring.

You may be a great fit if:

• You are a tenacious relationship builder with a high sense of personal accountability.
• You have directly owned or influenced retention, renewal, or expansion outcomes within a book of business.
• You have experience selling through others—not directly selling, but having to sell a product or service through other entities to achieve goals.
• You can clearly articulate how you've used data and insights to identify at-risk accounts and improve outcomes.
• You embody our core values and enjoy collaborating across teams to create excellent partner experiences.

Specific Responsibilities:

• Review, evaluate, and develop strategic plans to increase the adoption of paid subscriptions.
• Conduct partnership meetings with partners in your book of business.
• Build and lead new partner launch and training virtual sessions.
• Facilitate, create, and share educational content with partners to help establish CareerPlug as a thought leader, increase CareerPlug's brand awareness, and drive adoption.
• Travel to and attend partner conferences as needed (~33% of the time).

Qualifications:

• Experience working with franchise brands; know the franchising industry.
• Experience working with associations; knows how associations work.
• Experience working with partners that are not a direct client.
• Experience selling through others; not directly selling, but having to sell a product or service through other entities to achieve goals.

Compensation and Benefits

This role pays a $90,000 base salary with an additional $30,000 in potential bonus, paid out quarterly for a total on-target compensation of $120,000.

CareerPlug believes in equitable and transparent compensation practices. All our employees have access to what every role pays at the company. We post compensation on all our job postings. In order to ensure equity and fairness for candidates and current employees, we always lead at our best and don't negotiate offers.

Benefits:

• Employer Paid Health Insurance
• Dental & Vision Insurance
• Long Term Disability
• 401(k) Matching
• Unlimited PTO
• One-week paid PTO (prestart date)
• Home Office Stipend
• Pet Insurance

Remote First

CareerPlug is a Remote First company forever. We do not have a physical office anywhere. This role may be filled by any U.S.-based candidate.

Equal Opportunity Employer

CareerPlug is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation, please contact [email protected].