Job description
About the Role:
We are seeking a detail-oriented Itinerary Planning Specialist -- Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.
This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.
Key Responsibilities:
- Assist with planning and organizing customized itineraries based on client preferences
- Support the coordination of reservations, schedules, and travel-related details
- Communicate with clients to gather information and provide timely updates
- Maintain accurate records, confirmations, and itinerary documentation
- Collaborate with internal systems and tools to manage planning workflows
- Provide general support to ensure a seamless and well-organized experience for clients
Qualifications:
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Comfortable working independently in a remote setting
- Detail-oriented with the ability to manage multiple requests efficiently
- Basic computer proficiency and willingness to learn new platforms
- Previous experience in customer support, scheduling, or coordination is a plus, but not required
What We Offer:
- Fully remote opportunity with flexible scheduling
- Structured onboarding and ongoing training
- Access to planning tools, resources, and support systems
- A collaborative and professional remote work environment
- Opportunity to develop skills in itinerary planning and client support
Work Environment:
This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role.
$45,000 - $65,000 a year