Job description
Job Overview
Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.
This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.
Key Responsibilities
- Provide support for vacation planning and reservation requests
- Assist with coordinating accommodations, scheduling, and related services
- Maintain accurate client records and documentation in internal systems
- Communicate professionally with clients via email, phone, and online platforms
- Review confirmations and service details for accuracy and completeness
- Provide general customer service and administrative support
- Follow established workflows and internal procedures
- Collaborate with internal teams to support client needs and timelines
Qualifications
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Comfortable working with online systems and digital platforms
- Ability to manage multiple tasks in a remote environment
- Customer service, scheduling, or administrative experience preferred
- Reliable internet access and ability to work remotely
Work Environment
- Fully remote position
- Structured and supportive team environment
- Training and resources provided
$45,000 - $65,000 a year