Reporting Specialist

Company Overview

Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level --- from trusted industry brands, such as Amazon, Siemens, Geico and Chick-fil-A, to individual learners seeking to enter, sustain or advance their careers.

Our people come with a get-it-done spirit and a desire to impact a rapidly growing industry. Certus is committed to continuously evolving to ensure a culture where employees can be themselves, do their best work, and thrive, both professionally and personally. We choose to be a remote workforce so we can hire top talent regardless of location --- all while empowering employees to work from wherever they choose. Innovative, brave, kind and diverse are defining traits of our team.

About the Role

At Certus, compliance isn't just paperwork --- it's the promise we make to learners that their hard-earned credentials actually count. As a Reporting Specialist, you're the person who keeps that promise. You'll own the end-to-end process of submitting course completions to state licensing agencies, making sure every licensee gets credit for their work accurately and on time.

This is a detail-oriented, high-ownership role where your accuracy directly impacts real people's professional lives.

What You'll Do

• Serve as the internal expert on your assigned specialties --- becoming the go-to resource on courses, licensing agencies, and reporting requirements across the company.
• Pull and prepare student completion data, formatting it to meet each agency's exact submission standards.
• Submit completions to regulatory agencies within required timeframes using each agency's preferred reporting method.
• Own issue resolution --- when something goes wrong, you identify it, communicate it to the right people, and drive it to a fix.
• Create custom documentation, certifications, and records as required by regulators.
• Maintain and update access to reporting portals; keep our records database accurate and audit-ready.
• Build professional relationships with regulators and represent Certus with credibility and care.

What You Bring

• Sharp attention to detail --- you catch what others miss and take accuracy personally.
• Strong organizational and time management skills; you thrive juggling multiple deadlines without dropping the ball.
• Clear, confident communicator --- written and verbal --- with colleagues, customers, and regulators alike.
• An independent, critical mindset: you don't wait to be told what's broken.
• Comfort learning new software; proficiency in Microsoft Office Suite.
• A growth mindset and genuine desire to enjoy the work you do.

A Note on the Work

This is primarily a desk-based role involving extended computer work. If you like having clear ownership, a satisfying rhythm of completing tasks with precision, and knowing your work genuinely matters to people's careers --- this role delivers that every day.