Senior ServiceNow Custom Application Developer

Job summary

Knoxville

Work model

Hybrid · 3 days home
1 week ago
Job description

Position Overview

Category: Software Development/ Engineering

Main location: United States, Louisiana, Lafayette

Alternate Location(s): United States, Tennessee, Knoxville; United States, South Carolina, Columbia

Position ID: J0626-1142

Employment Type: Full Time

CGI is seeking a professional to design, build, and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. This role will focus on developing maintainable applications, automations, integrations, and workflows that align with enterprise architecture standards.

This role is located at a client site in Lafayette, LA, Knoxville, TN or Columbia, SC. A hybrid working model is acceptable.

Your Future Duties and Responsibilities

The ideal candidate will bring strong hands-on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. The role also requires comfort working in AWS-heavy environments, collaborating with Agile teams, and using modern AI-assisted development tools to improve delivery quality and productivity.

Required Qualifications

  • 5 years of experience designing and developing ServiceNow Scoped Applications and custom solutions.
  • Hands-on ServiceNow platform development experience, including Flow Designer, Integration Hub, Script Includes, Business Rules, UI Actions, and REST APIs.
  • Experience integrating ServiceNow with AWS services and other external platforms.
  • Working knowledge of Python for automation, integrations, and data processing.
  • Ability to build scalable, maintainable solutions that align with enterprise architecture and security standards.
  • Comfortable working in Agile delivery teams, including sprint planning, backlog refinement, demos, and iterative development.
  • Familiarity with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.
  • Strong troubleshooting, documentation, and communication skills.
  • Experience in financial services or similarly regulated enterprise environments is a plus.
  • ServiceNow Certified Application Developer certification is required.
  • AWS experience is preferred.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

Compensation and Benefits

A reasonable estimate of the current range for this role in the U.S. is $85,100.00 - $154,300.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs