About the role
As an SRE Coach and Transformation Lead, you will make an impact by guiding organizations through the evolution from traditional production operations to a mature, scalable Site Reliability Engineering (SRE) operating model.
You will be a valued member of Cognizant's Reliability Engineering ecosystem, collaborating closely with delivery leaders, and LoB stakeholders to drive measurable improvements in reliability, resilience, and engineering effectiveness.
This role is ideal for senior SRE lead who enjoys coaching teams, shaping strategy, and scaling reliability practices, along with owning day‑to‑day support.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
In this role, you will:
- Assess organizational, technical, and cultural maturity across towers and Lines of Business to identify readiness for SRE transformation
- Define SRE engagement and operating models tailored to tower maturity, team capability, and business priorities
- Design and deliver tower‑specific SRE transformation roadmaps, including governance, metrics, tooling, and coaching plans
- Guide teams in transitioning from traditional production operations to SRE ownership models, clarifying boundaries and responsibilities
- Support leaders in mapping existing roles to SRE functions, identifying skill gaps, reskilling opportunities, and organizational design changes
- Influence senior stakeholders through structured recommendations, maturity assessments, and outcome‑based metrics
- Act as a thought partner and delivery leadership in evolving enterprise‑scale reliability practices
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position with presence in a Cognizant office in Charlotte, NC as needed. Regardless of your working arrangement, we support healthy work‑life balance through our wellbeing programs.
The working arrangements for this role may evolve based on client and business needs. We will always be clear about role expectations.
What you need to have to be considered
- 15+ years of experience in software engineering, infrastructure, or production operations, including 5+ years in senior SRE, reliability, or platform leadership roles
- Should be from Development background. Have experience with Architecture etc.
- Strong Cloud knowledge -- AWS or Azure or GCP. Preferred AWS
- Recent experience should be hands on in SRE -- not just like a high level coach. Experience with observability (Dynatrace or Splunk etc.,) + Automation experience is a must.
- Demonstrated experience coaching teams and leaders through SRE or operating‑model transformations
- Proven success designing and scaling SRE practices across large, complex, enterprise environments
- Strong understanding of cloud platforms (AWS, Azure), observability ecosystems, and automation approaches (IaC, CI/CD enablement)
- Experience translating technical reliability concepts into executive‑level insights and decisions
- Excellent facilitation, communication, and stakeholder‑influencing skills
These will help you stand out
- Experience acting as an internal or external SRE advisor, coach, or transformation lead
- Background in consulting, enterprise transformation, or operating‑model change initiatives
- Deep familiarity with SRE concepts such as SLOs/SLIs, error budgets, toil management, and reliability metrics applied at scale
- Passion for enablement, coaching, and creating self‑sustaining engineering organizations
Please note: This role will require an in-person meet and greet at our Cognizant offices or client location.
Applications will be accepted until May 5th, 2026.
Salary and Other Compensation
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.