About Us
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
Job Summary
This is a remote position.
Location
Remote (Within US Only - work MUST be done within US only)
Required Schedule
Sunday - Thursday 11:00 AM - 8:00 PM EST
Hourly Salary
$19.00
Overview
CorroHealth is the partner of choice to healthcare providers in support of their Revenue Cycle challenges. We solve problems through a customized mix of services, consulting and technology that can change over time to meet any client's evolving needs.
This remote position involves supporting healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. The role includes monitoring shared inboxes and internal dashboards, documenting incoming communications (emails, calls, tickets, voicemails), and following up with clients or internal teams to gather additional information as needed. You'll be responsible for exporting and uploading documents using CorroHealth's proprietary system and may be cross trained to assist other departmental functions.
Responsibilities
- Transcribe information from clients' EMRs into required electronic format; check completed work for accuracy
- Monitor shared inboxes and internal request dashboards
- Receive and document incoming emails, calls, tickets, or voicemails
- Follow up with the client or internal staff via email or phone for additional information as requested
- Export and upload documents within proprietary system
- Cross-trained in various functions within the department to support other teams as needed
- Other responsibilities as requested by management
- Equipment provided to do the job from your home office with a secure internet connection
Skills Required
- Detailed oriented
- Proactive and self-directed
- Shows initiative and responsibility in taking the necessary steps towards problem resolution
- Meets or exceeds both quality expectations
- Works independently but also a team player
- Extremely organized and action-oriented
- Excellent critical thinking skills
- Demonstrates strict adherence to HIPAA/HITECH compliance
Education/Experience
- High School Diploma or equivalent required
- Bachelor's degree preferred
- Prior knowledge of accessing hospital EMR's preferred
- Experience working with Salesforce, a plus
- Proficient in relevant computer applications such as Outlook, MS Teams, Internet Search Engines, and accurate keyboard skills
- Ability to maneuver between multiple screens
What We Offer
- Medical/Dental/Vision Insurance
- Equipment provided
- 401k program
- PTO: 80 hours accrued, annually
- 9 paid holidays
- Tuition reimbursement
- Professional growth and more!
Physical Demands
Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.