Sponsor Project Manager

About CRIO

CRIO (Clinical Research IO) is a health tech company helping pharma, biotech, research sites, and academic research centers streamline regulatory workflows with one system and a single source of clinical data capture. Our modules allow sites to capture data electronically in real-time, providing data managers and monitors with enhanced transparency, and enabling remote monitoring by sponsors and CROs.

CRIO's eSource and CTMS system is a leading, modern, enterprise platform built for clinical research sites. Since CRIO's launch in 2016, CRIO has established the leading brand position in eSource and has won close to 50% of the emerging class of enterprise-grade site networks.

Primary Responsibilities

1. Develop and Lead Clinical Trial Delivery Programs

• Help to implement best practice work plans for sponsor and CRO-facing implementations, emphasizing clinical trial delivery and tech capability transfer.
• Support target service levels focused on quality, efficiency, and client satisfaction.
• Contribute to RFP responses and guide product roadmap decisions.
• Surface and expand on strategic vendor partnerships and identify essential integrations for a seamless end-to-end clinical trial workflow.

2. Help to continue to establish a Site Selection Program

• Promote CRIO's Site Directory as a site selection and performance evaluation tool.
• Support a data-driven service to assist sponsors in identifying top-performing CRIO sites.
• Define and monitor key performance metrics to measure site success.

3. Serve as a Clinical Project Manager

• Support existing SPMs in day to day tasks and assist with larger project management as needed.
• Lead project execution by collaborating with clients to understand project needs, strategies, and deliverables.
• Guide clients through CRIO platform implementation, process changes, and operational enhancements.
• Address client concerns, manage escalations, and ensure high client satisfaction throughout the project lifecycle.

4. Drive Team Productivity and Efficiency

• Contribute to project staffing, progress monitoring, and workload management to ensure timely and budget-conscious delivery.
• Collaborate with senior management to prioritize deliverables for multiple concurrent projects.
• Interface with internal teams and external vendors (IRT, eCOA, labs) to ensure seamless project execution.
• Assess CRIO's service level offerings and propose enhancements for better efficiency and quality.

5. Support Sales and Marketing Efforts

• Partner with sales and marketing to develop and deliver compelling capabilities presentations.
• Act as a CRIO representative at professional meetings, promoting CRIO's vision and offerings.

Secondary Responsibilities

1. Contribute to Organizational Development

• Continuously explore ways to improve departmental processes and cross-departmental collaboration.
• Take on additional responsibilities as necessary to support organizational growth.

2. Maintain Industry Knowledge

• Stay updated on clinical research trends, client needs, and regulatory developments.
• Participate in company-sponsored training to enhance technical and industry expertise.

Qualifications

Education

• Bachelor's degree in life sciences, pharmacy, or nursing; Master's degree preferred.

Experience

• 5+ years of clinical trial experience in a CRO or pharmaceutical research organization, with project management experience required.
• Strong knowledge of GCP, ICH guidelines, and FDA regulations.
• Experience with EDC, eSource, or DDC systems preferred.

Skills

• Exceptional interpersonal, organizational, and leadership skills.
• Strong written and verbal communication abilities.
• Goal-oriented with a hands-on approach to problem-solving.
• Proficient in Microsoft Office Suite and project management tools.
• Google Suite knowledge and Looker tools experience.

Benefits & Perks

• Work from anywhere
• Unlimited PTO
• 401k company match
• Healthcare
• Dental
• Vision (Company Paid 100%)
• Life insurance
• Professional Development Reimbursement
• Work From Home Expense Reimbursement

Salary Range

$85,000 - $98,000

Join us at CRIO and make a meaningful impact in the world of clinical research technology! Apply today.

At CRIO, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.