Enrollment Specialist, Unbound Academy (Remote) - $40,000/year USD

If you can establish credibility with a parent in the opening moments of a phone call, this role will suit you. The position is designed for someone who thrives on outreach, maintains disciplined follow-up, and can articulate a new educational model without leaning on prepared scripts. If phone-based communication drains you or you prefer work without measurable outcomes, this is not the right opportunity.

Unbound Academy operates as a virtual, tuition-free public charter school that serves students through a distinctive framework. Core academics are completed in a concentrated time block using AI-enhanced learning, while the remainder of the day is dedicated to real-world skill development through enrichment and project-based work. You will serve as the first substantive connection for families considering this alternative.

Your weekly work will include responding promptly to incoming inquiries, shepherding families through admissions, and advancing them from curiosity to enrollment. You will also attend local community events on behalf of Unbound Academy to cultivate leads and raise visibility in your region. During slower enrollment periods, you will support broader school operations while remaining prepared for the next intake cycle.

If you are looking for a position where your communication skills, follow-through, and initiative directly shape enrollment outcomes, we would like to speak with you.

What You Will Be Doing

• Reaching out to new inbound leads within 24 hours and starting admissions discussions by phone.
• Describing Unbound Academy's virtual structure and enrollment procedures using clear, accessible language.
• Maintaining consistent outreach to advance families from inquiry through application to completed enrollment.
• Recording all interactions in a CRM with detailed notes, next actions, and pipeline status.
• Planning and facilitating local recruitment events in Texas or Arizona to introduce the school and collect new leads.

What You Won't Be Doing

• Allowing inbound leads to remain uncontacted while you handle administrative tasks.
• Relying on scripted dialogue or functioning like a transactional call center.
• Showing up to events as an observer rather than actively presenting and generating interest.
• Devoting most of your time to internal operations when enrollment activity is high.

Enrollment Specialist Key Responsibilities

Transform new family inquiries into qualified, well-informed applicants who successfully enroll in Unbound Academy.

Basic Requirements

• Located in Arizona and available to work in a hybrid capacity.
• 1-2 years of experience in customer service or a comparable customer-facing position.
• Background working with children or families (schools, camps, childcare, tutoring, or similar settings).
• At ease making regular phone calls and supporting families through multi-step procedures.
• Solid verbal communication abilities with a capacity to establish trust rapidly.
• Working knowledge of CRM platforms or digital lead management tools.

Nice-to-have Requirements

• Background in admissions, enrollment, inside sales, or lead qualification functions.
• Experience organizing or leading community events or outreach initiatives.
• Academic background or coursework in communications, education, or a related discipline.

About Unbound Academy

Unbound Academy is Arizona's first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn't just an alternative to the traditional school system. It's a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.

At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child's pace and interests, ensuring progress happens twice as fast as in a typical classroom.

By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5759-US-Surprise-EnrollmentSpec.002