SVP of Campus Operations, 2 Hour Learning (Remote) - $400,000/year USD

About the Role

You are a proven leader with a track record of operational excellence and a knack for building robust systems. This role requires you to architect and implement scalable operational frameworks for a portfolio of 35+ premium campuses. Your success will be measured by your team's ability to maintain high standards autonomously, not by your direct intervention.

What You Will Be Doing

• Overseeing, coaching, and managing a team of VPs, each responsible for sustain operations across 7+ campuses (standard) or 3+ campuses (large sites), with defined performance indicators and consistent development
• Architecting AI-enabled operational infrastructure --- predictive maintenance dashboards, vendor performance tracking systems, and portfolio-wide operating manuals --- that empower VPs to manage their portfolios without escalating issues to you
• Establishing quantifiable quality benchmarks and SLAs across all facility metrics, then executing regular portfolio audits to enforce compliance and address gaps before they impact students or staff
• Executing portfolio-level resource allocation choices: VP assignments, vendor strategy, and CapEx prioritization in collaboration with business and finance partners
• Detecting and addressing VP performance challenges early through data-informed assessments and coaching, cultivating a team that achieves green status independently

What You Won't Be Doing

• Executing campus operations directly --- your VPs manage the field-level execution; your responsibility centers on the systems and the team that produce outcomes
• Serving as the default escalation channel for every issue --- properly designed systems and empowered VPs remove the "ask the SVP" dependencies that exhaust operations leaders at this level
• Addressing challenges one location at a time --- every framework, quality benchmark, and solution you develop applies across all 35+ sites, not merely the immediate concern
• Limiting your influence to a small number of locations --- every system, standard, and accountability structure you create scales across 35+ campuses immediately
• Creating solutions from zero repeatedly --- once operational playbooks are established, VPs implement them; you refine based on portfolio-wide insights, not isolated site emergencies

Key Responsibilities

Oversee a team of VPs to ensure uniform quality standards across a 35+ campus portfolio through scalable infrastructure and disciplined performance management.

Basic Requirements

• Located in the United States, with legal authorization to work without requiring visa sponsorship
• Prepared and able to travel 35--50% to U.S. campuses for team oversight, audits, and strategic management
• Background in facilities, operations, or multi-site management including at least 3+ years leading a team of managers or VPs
• Proven track record of designing operational systems and frameworks that allowed a team to scale across 10+ locations
• Experience establishing quantifiable quality standards and maintaining team accountability through data-driven performance management
• Direct experience utilizing AI and automation tools (such as GPT, Airtable, Retool, or Zapier) to construct operational systems or manage team workflows
• Experience overseeing CapEx budgets and executing resource allocation decisions across a multi-site portfolio

Nice-to-have Requirements

• History in premium multi-site contexts with rigorous facility standards --- luxury hospitality, UHNW residential management, flagship retail, or private K-12 education
• Experience guiding a team through a build-to-operate transformation: advancing a portfolio from ad hoc methods to systematized, scalable operations
• Previous position as regional director of operations, director of facilities, or equivalent, with responsibility for both team performance and system architecture across 10+ locations

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn't have to be. They're tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they're proving that smarter learning is possible. At 2 Hour Learning, it's talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era.

Working with Us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5794-US-SandySpr-SVPofCampusOpe.001