Sales Specialist

About Cyber Advisors LLC

Cyber Advisors LLC (CA), headquartered in Maple Grove, MN, is a steadily growing IT managed services provider (MSP) and cybersecurity business. We specialize in a high-quality, customer-focused approach to designing, managing, and maintaining our clients' IT environments. We have invested heavily in our technology, processes, and support platform and are now expanding our team of outstanding individuals to fuel our growth. Come grow with us!

Learn more about us at https://cyberadvisors.com/

This is a full-time, hybrid position. Working hours are Monday-Friday. Candidates based in the Twin Cities area are preferred for in-person client meetings. The salary range listed is for base pay; this position is eligible for bonuses and variable pay.

Roles and Responsibilities

A Sales Specialist operates at the intersection of deep technical expertise and customer-facing engagement, providing guidance that supports sales without owning full solution architecture. This role is responsible for translating customer business and technical requirements into credible product or solution use cases. Key responsibilities include:

• Delivering detailed technical discovery, demos, and proof-of-concepts.
• Developing statements of work (SOWs) and competitive positioning.
• Validating feasibility, performance, integration points, and constraints.
• Advising on best practices, configurations, and trade-offs within defined architectures.
• Collaborating closely with solution architects to refine designs, ensure technical accuracy, and de-risk proposed solutions.
• Enabling sales teams with technical solutions.

Sales Specialization

• Develop and execute sales strategies for Cloud and Modern Work (Microsoft) services aligned with customer business objectives, risk posture, and operational maturity.
• Lead structured discovery to understand customer environments, security gaps, operational challenges, compliance requirements, and service readiness, qualifying opportunities based on technical fit, scope, and delivery feasibility.
• Articulate the business value of professional services, managed services, and cybersecurity offerings.
• Collaborate with technical SMEs, solution architects, security engineers, and service delivery leaders to accurately scope engagements, validate assumptions, and ensure proposed services are achievable and profitable.
• Define service scope, effort, timelines, and success criteria for proposals, SOWs, and managed service orders (MSOs), ensuring alignment between customer expectations and delivery capabilities.
• Engage confidently in cybersecurity discussions, including licensing requirements, risk management, entitlements, functionality, and managed security services (e.g., Defender, MDR, SOC, Entra, Sentinel, vulnerability management).
• Manage and forecast a services-centric sales pipeline.
• Partner with customer success and service teams to drive renewals, upsell additional services, and expand scope based on evolving customer needs, security maturity, and operational complexity.
• Guide customers through procurement processes and contract negotiations, ensuring pricing, terms, SLGs, and compliance requirements align with organizational standards.
• Provide feedback to leadership, product, and services teams on market trends, customer pain points, competitive pressures, and service improvement opportunities, particularly in managed and cybersecurity services.
• Serve as a sales overlay resource for sales account executives.
• Guide the team on developing pitches, quality presentations, sequences, and campaigns.
• Lead and mentor the sales team to increase effectiveness.
• Ensure solution designs meet or exceed client expectations.
• Confirm Cyber Advisors' technical capabilities align with customer requirements.

Core Attributes

• Leadership mentality
• Outside-the-box thinking
• Strong entrepreneurial mind and spirit
• Excellent verbal, written, and video etiquette
• Captivating and confident presentation skills
• Relentless drive for winning and achieving goals
• Discipline to accomplish sales through a team
• Strong analytical and critical thinking skills
• Ability to leverage data and analytics to improve performance
• Knowledge of the company's ideal customer profile (ICP) and budget goals
• Ability to conduct market and customer research to identify growth opportunities
• Flexibility and adaptability to change

Technical Skills

Detailed Knowledge

• Microsoft 365, Azure, Copilot, Fabric, Security Suite
• IT and Cyber Security Professional Services
• Managed IT and Cyber Security Services
• Cyber Security frameworks
• Datacenter infrastructure (Servers, storage, networking, data protection)
• IT security products and providers
• Private, hybrid, and public cloud solutions
• Sales and marketing tools, such as customer relationship management systems

Qualifications

• Proven history of pre-sales engineering expertise.
• Dedication to customer and employee satisfaction.
• Focus on continuous self-improvement and practice self-awareness.
• Demonstrated verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendations.
• Demonstrated ability to manage and prioritize multiple tasks, aggressive targets, and deadlines.
• Demonstrated ability to explain complex technical concepts to a non-technical audience.
• Strong troubleshooting skills across a broad and diverse population and environment.
• Capability to manage internal business goals, key objectives, strategies, and financial performance.
• Previous experience as a sales or implementation engineer, subject matter expert, or sales specialist.
• Ability to communicate, present, and influence all levels of the organization, including executive and C-level.
• Proven ability to position products against competitors.

Education and Certifications

Credentials

• Proven sales experience: 3 years of relevant experience
• Experience in selling cybersecurity and managed service solutions.
• Experience with team leadership, development, and management.
• Deep Microsoft knowledge and certifications.