Disability Clinical RN Quality Assurance Specialist

Overview

Dane Street is seeking highly motivated candidates to join our team as a Clinical (RN) QA Specialist, specializing in Disability. We offer an exciting work environment, competitive compensation, and strong growth potential.

Summary

As a Clinical (RN) QA - Disability Specialist, you will leverage your expertise in long-term disability claims to review and ensure the accuracy and completeness of reports accompanying medical records. You will communicate with physician reviewers and their teams to ensure clarity of information, address all posed questions, and meet client deadlines.

Key Responsibilities

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims.
• Verify that the claims support the physicians' determinations in long-term disability claims.
• Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met.
• Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases.
• Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client.
• Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability.
• Participate in other duties and special projects, as assigned, based on business needs.

Requirements

Education/Credentials

• An Associate's Degree or Bachelor's Degree is preferred.
• RN required.

Job Relevant Experience

• 5+ years of claims experience, preferred.
• Disability experience required.
• Business experience in a healthcare and/or insurance setting is preferred.
• Must work with a sense of urgency and meet deadlines.
• Must be self-motivated, with a strong drive for performance excellence.
• Excellent written and verbal communication skills are required.
• Proficiency in navigating a variety of computer programs (Experience with Google Chrome, Gmail, Docs, Sheets, etc. is a plus).
• Attention to detail REQUIRED.

Job Related Skills/Competencies

• Present exceptional communication skills with a clear understanding of company business lines.
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
• Computer literacy and typing skills are essential.

Working Conditions/Physical Demands

• Any lifting, bending, traveling, etc. required to do the job duties listed above.
• Long periods of sitting and computer work.

Work From Home Technical Requirements

• Supply and support their own internet services.
• Maintaining an uninterrupted internet connection is a requirement of all work from home positions.

Compensation and Benefits

• Compensation Range: $65,000 - $90,000.
• Benefits: Comprehensive benefits package including medical, dental, vision, voluntary life insurance, hospital indemnity, critical illness, accident indemnity, and pet insurance. Basic life insurance, short-term disability, and long-term disability coverage provided at no cost. Generous paid time off, 401k plan with company match, Apple equipment, and a media stipend.

About Dane Street

A fast-paced, Inc. 500 Company with a high-performance culture, processing over 200,000 insurance claims annually for leading national and regional carriers, TPAs, and employers. We provide customized Independent Medical Exams and Peer Review programs.