About the Role
Are you looking for a job with a purpose?
Do you want to make healthcare safer, better, and more reliable?
Join our Team!
We are growing and looking for an Application Specialist to join Dedalus, a world-leading healthcare technology company. This role can be based in Trier, Bonn, France, Belgium, UK, Austria, or 100% remote (Home Office). Here, you can do the best work of your career and make a profound impact by providing better care for a healthier planet.
Your Tasks:
- Provide subject matter expertise in ORBIS, specifically in Medication and/or other functional areas.
- Define, prioritize, and follow up on serviceability requirements for R&D teams.
- Lead pilot/first-of-type projects in cooperation with product management and local service organizations.
- Create content for the ORBIS Training program.
- Train and support local service organizations.
- Assist in defining and validating the reference database for new countries.
- Guide and assist in the first deployments in new countries/regions.
- Assist and support in unblocking escalation sites and problem sites.
- Maintain and review documentation, manuals, and training materials.
- Continuously optimize processes and documentation for a service-oriented and customer-friendly delivery organization.
- Drive an international community of domain experts, focusing on knowledge sharing, best practices, and consolidation/prioritization of service requirements.
- Collaborate closely with all teams involved in the product lifecycle, including product management, product development, sales, service, support, and project management.
Your Profile:
- A degree in computer science or medical informatics, or an IT-technical training and/or pharmaceutical-technical, medical, or nursing training.
- Professional experience in areas such as pharmacy, ward communication, OR, anesthesia, intensive care, nursing workstation, inpatient, and/or outpatient patient administration is a plus.
- Good knowledge of hospital medication processes (ordering, administration, validation, and potentially insight into pharmacy processes).
- Fluent in English. Knowledge of French or German is a plus.
Nice to Haves:
- Experience handling legal regulations, practical, and theoretical problems, and best practices in a hospital or healthcare-related environment.
- Knowledge of business process modeling is beneficial.
- Commitment to teamwork and the ability to foster productive working relationships with internal and external groups.
- Strong leadership skills, with accountability and ownership for escalated issues, acting as a facilitator when required.
- Excellent communication, interpersonal, and customer service skills.
- Excellent presentation skills.
Our Benefits:
- Permanent employment contract with an attractive salary for long-term prospects.
- Flexible working hours and models for a good work-life balance.
- Home office options, including a TicketPlusCity card from Edenred.
- Flexitime model (Trier location).
- An innovative workplace with opportunities for shaping your environment and continuous skill development.
- Targeted support through training and further education.
- Latest company mobile phone (Android or iOS) with dual SIM, also for private use.
- Free parking.
- Free drinks and a weekly fruit basket.
- Company pension plan and working time accounts.
- Group accident insurance (also valid for leisure accidents).
- International health insurance for business trips.
- Regular team and company social events.
Become part of our innovative team and help us shape the future!
We look forward to receiving your online application, including a cover letter, resume, and references.
Severely disabled applicants with equal qualifications will receive special consideration.
About Dedalus:
Dedalus is committed to providing an engaging and rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care. We foster a culture of learning, innovation, and collaboration, making a meaningful difference for millions worldwide. Our diverse team of 7,600+ people across 40+ countries work together to drive better healthcare options.
Life Flows Through Our Software.
#LI-MS1
Dedalus Group is a leading international healthcare software solutions provider, enabling digital transformation across diverse healthcare models and ecosystems. We support the entire continuum of care with open standards-based solutions, aiming to provide better care for individuals and a healthier planet.
Application closing date: 16. April 2026
