Client Itinerary Specialist – Remote
Job summary
Baltimore
Work model
Hybrid · 5 days home
Job description
About the Role
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities
- Help clients choose and book hotel accommodations
- Provide details on amenities, pricing, and availability
- Manage reservation changes and maintain accurate records
- Communicate professionally via phone, email, and messaging
Qualifications
- Strong communication and hospitality skills
- Professional, detail-oriented, and self-motivated
- Basic computer proficiency and reliable internet
- Customer service or hospitality experience is a plus
What We Offer
- Flexible remote schedule
- Training and access to booking tools
- Supportive team culture
- Income-earning possibilities based on performance
- Travel discounts and perks
Compensation
$45,000 - $65,000 a year