DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world's most influential companies to design and optimize environments that demand precision, scalability, and resilience.
Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.
- Location: Remote - work from anywhere in the United States. Must be located near a major airport.
- Travel Requirements: Up to 15% domestic travel. Must have a valid driver's license and ability to rent vehicles.
JOB SUMMARY
The Field Services Workforce & Reporting Analyst supports the Field Services Operations function with a primary focus on workforce analytics, staffing visibility, dashboard development, forecasting support, and recurring manpower reporting. This role provides direct analytical support to the FS Associate Director - Ops & Personnel by converting workforce data into clear, actionable reporting that supports leadership decision-making across Field Services programs.
This person partners closely with Field Services Operations leadership, program-level stakeholders, recruiting, HR, and internal operations partners to maintain accurate headcount data, validate staffing inputs, identify trends, and improve visibility into current and projected manpower needs.
ESSENTIAL FUNCTIONS
Workforce Analytics & Forecasting Support (35%)
- Support development, maintenance, and continuous improvement of workforce planning tools, forecasting models, staffing summaries, and manpower tracking files.
- Analyze staffing trends, headcount changes, projected starts, open needs, attrition signals, and program-level demand inputs.
- Prepare summaries comparing current staffing, pending starts, approved requisitions, and projected program needs.
- Support probability-weighted forecasting and other workforce planning calculations.
- Identify potential staffing gaps, data inconsistencies, and trend-based risks.
Reporting & Dashboard Development (35%)
- Build, maintain, and refine dashboards, scorecards, Excel workbooks, Smartsheet reports, and recurring workforce reporting packages.
- Improve visibility into active headcount, pending starts, open requisitions, and projected demand.
- Prepare weekly, monthly, quarterly, and annual workforce reports for executive updates.
- Convert raw staffing data into clear business insights, visual summaries, and leadership-ready reporting outputs.
Data Quality, Validation & Source Alignment (15%)
- Validate data quality and alignment across rosters, headcount plans, requisition trackers, and source files.
- Research and resolve discrepancies between workforce reports, dashboards, and stakeholder inputs.
- Maintain documented assumptions, calculation logic, and version control practices.
Operational Review Support (10%)
- Support preparation of monthly, quarterly, and annual workforce reviews and leadership briefings.
- Partner with leadership to organize program-level inputs into clean reporting packages.
- Assist with tracking follow-up items and action items generated from meetings.
Process Improvement & Reporting Standardization (5%)
- Recommend improvements to reporting tools, data structure, and intake practices.
- Assist with documentation of process maps, job aids, and report instructions.
- Identify opportunities to improve automation, visibility, and accuracy.
POSITION REQUIREMENTS
- Knowledge of workforce planning, headcount tracking, business analytics, and operational data management.
- Skilled in Excel-based reporting (formulas, pivot tables, data validation, charting).
- Ability to explain trends, risks, and reporting outputs to technical and non-technical audiences.
- Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams).
- Experience with Smartsheet, Power BI, ATS reporting, or similar platforms preferred.
- Ability to work successfully in a remote environment.
EDUCATION / EXPERIENCE REQUIREMENTS
- Bachelor's degree in Business, Analytics, Finance, Operations, Human Resources, Project Management, or related discipline OR two years of additional relevant experience in lieu of degree.
- Minimum three years of experience in reporting, analytics, workforce planning support, operations analysis, or similar business support functions.
BENEFITS
DLB Associates offers a competitive benefits package, including:
- Choice of comprehensive medical plans (PPO and HDHP w/ HSA).
- 401k with company match.
- PTO including additional paid time off during the last week of the year.
- Company-paid life insurance, short and long-term disability.
- Professional development, tuition reimbursement, and licensing assistance.
- Paid parental leave after one year of employment.
NOTICE TO THIRD PARTY AGENCIES
DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Any unsolicited resumes will become the property of DLB and DLB will have the right to hire that candidate without reservation.