Senior Change & Communication Strategist

This job posting is anticipated to remain open for 30 days, from 22-Jun-2026. The posting may close early due to the volume of applicants.

About Edward Jones

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report .

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Role

Drive transformation and inspire engagement by shaping how change happens across the home office. In this role, you'll design and lead end-to-end change and communication strategies for high-impact initiatives, partnering with leaders to align efforts and mitigate risks. You'll craft compelling, multi-channel messaging that connects enterprise priorities to actionable steps for stakeholders, ensuring clarity and confidence through every stage of change. If you thrive on strategic thinking, collaboration, and making complex transitions feel seamless, this is your opportunity to make a meaningful impact.

What You'll Do

• Lead strategic change and communication efforts for high-impact initiatives, ensuring clarity and confidence for stakeholders.
• Design and execute end-to-end strategies and tactical solutions that align with enterprise priorities and deliver a seamless experience.
• Partner with leaders and teams to identify risks, integrate efforts, and drive alignment across competing initiatives.
• Craft compelling, multi-channel messaging that connects big-picture goals to actionable steps for our people.
• Balance strategic thinking with hands-on execution, bringing creativity and precision to every stage of change.

Qualifications

• 5 years of experience in change management, communications, or related fields.
• Strong project and content ownership skills.
• Excellent written and verbal communication abilities. Experience writing in AP style and/or Smart Brevity preferred.
• Ability to manage multiple strategic initiatives concurrently.
• Knowledge of change management methodologies and tools, Prosci or equivalent certification preferred.
• Background in multi-channel messaging strategies.
• Ability to interpret stakeholder needs into strategies and deliverables.

Location Requirements

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

Our Culture and Benefits

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

• U.S. awards and accolades
• Canadian awards and accolades

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits, short- and long-term disability, basic life, and basic AD&D coverage. We offer a 401k retirement plan, tax-advantaged accounts, paid holidays, vacation, sick time, personal days, and volunteer time. For more information, please visit our benefits page.