Client Engagement Executive- Midwest candidates preferred
Job summary
Work model
About Us
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business:
- Honesty
- Reliability
- Curiosity
- Collaboration
- Passion
About the Role
The Client Engagement Executive is accountable for the growth of an Ensono client. You will own the client relationship, identifying and leveraging company-wide resources to address client satisfaction, growth, renewal, risk, and opportunity. This role is responsible for developing meaningful client relationships that enable growth and long-term partnerships.
While this is an individual contributor role, you will work cross-functionally with teams including Service Delivery, Pricing, and Solutions Engineering.
Key Areas of Focus
- Relationship Management: Serve as the main point of contact, maximizing the service portfolio, managing executive relationship maps, and expanding key technical and business relationships.
- Growth: Drive whitespace growth, strive for a mix of products and services, and build key partnerships (e.g., Dell, AWS, MSFT).
- Sales: Enable and sell new services, understand the client's competitive landscape, and engage in cloud and transformation strategies.
- Account Planning: Manage account strategy, services growth plans, and SFDC data stewardship.
- Engagement: Facilitate weekly internal reviews, monthly/quarterly business reviews, and manage the Executive sponsor program.
- Technical Collaboration: Bring the right technical and sales specialists to new opportunities, listen to transformation goals, and maintain relationship maps.
- Service Delivery Partnership: Partner with the Service Delivery Management (SDM) team to analyze and communicate client health, highlight issues, and ensure operational/commercial challenges are resolved.
Travel: Up to 50% of the time.
Qualifications
Required Qualifications
- Bachelor's degree or equivalent work experience.
- 10-15 years of sales experience, specifically in Healthcare, Manufacturing, or Retail sectors.
- Demonstrable experience in enterprise-scale solution selling.
- Understanding of the managed services marketplace.
- Experience working in a matrixed sales environment.
- Experience navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.
Preferred Qualifications
- Independent and self-directed.
- Resourceful and confident under pressure.
- Strong presentation, communication, management, and business skills.
- Strong empathy, self-awareness, and interpersonal skills.
- Curious, driven, and able to challenge the status quo.
Why Ensono?
Ensono is a place to make better happen for our clients and your career. We encourage remote work when not required on a client site.
Benefits
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Comprehensive dental, vision, disability, and life coverage
- Family Forming Benefit (fertility, adoption/surrogacy)
- Paid childbearing and paternal leave
- Education/Student Loan/529 support
- Sabbatical leave and wellness program
- Flexible work schedule
Compensation: The good faith estimate for this role is $135,000 to $160,000 annually, plus a sales-incentive plan and equity grant.
Ensono is an Equal Opportunity/Affirmative Action employer. If you need accommodation during the application process, please email [email protected].