Program Development Coordinator

Position Description

The Program Development Coordinator is responsible for the administrative coordination of an ongoing portfolio of accredited education programs. This role will support all phases from marketing/course development through program delivery.

The Program Development Coordinator works closely with course directors and administrators from 16 affiliated hospitals, as well as the DCE internal staff, providing excellent customer service and ensuring the level of support required for each program. This position conducts course development planning and execution of program activities using a production checklist/timeline, as well as project management tools for each program.

This role needs to be comfortable using various technology formats with the ability to deal with various competing programmatic deadlines. This position is expected to take on a collaborative role in working with various vendors and customers with the ability to build strong and effective partnerships. They will work closely with both the program development team as well as the administrative coordinator team and directly reports to the Assistant Director, Program Development.

Remote Work Eligibility

This is a remote position. Candidates must reside in one of the following approved states: Rhode Island, California, Connecticut, Maine, Vermont, New York, Maryland, New Hampshire, or Massachusetts.

Basic Qualifications

• 4+ years of program, project management, event, or conference management experience in a professional setting required.
• Previous Harvard or Higher education experience preferred.
• BA/BS strongly preferred. Demonstrated customer service experience.
• The successful candidate will possess a strong customer-service orientation and excellent written communication skills.
• Must have the ability to prioritize workload, multitask and take initiative in a deadline-driven, fast-paced environment, working both independently and as a team member.
• Proficiency using a variety of software applications including Microsoft Excel and other Office suite applications is required.
• The position requires the ability to learn and implement new software applications.
• Knowledge of Salesforce, and CVENT preferred.