Job description
Operating at the intersection of RevOps and AI engineering, you will embed with Go-To-Market (GTM) teams to design and ship the automation and agent infrastructure that drives leverage. Rather than advising, you will build and iterate in production to scale Flex's revenue motion.
Success involves replacing manual tasks with high-judgment work that closes deals and retains customers. As a builder and cross-functional partner, you will collaborate with Sales, RevOps, and the central AI team to ensure AI adoption delivers measurable business results.
Key Responsibilities
- Co-own the revenue team's AI initiative roadmap: planning, prioritizing, and measuring the success of AI programs against pipeline generation, efficiency, and retention outcomes.
- Design and deploy AI-powered workflows, automation agents, and outbound prospecting systems that reduce manual lift for Sales, BDR, and Partner Success teams.
- Configure and manage MCP infrastructure and AI agent tooling across the GTM org, ensuring systems are discoverable, actively adopted, and continuously improving.
- Integrate and maintain Flex's GTM tech stack (Salesforce, Clay, Snowflake, Outreach, and adjacent platforms) so data flows between systems without manual intervention.
- Enforce data governance standards across revenue systems, ensuring AI models and agents are built on clean, trustworthy, well-documented data foundations.
- Build and maintain a shared library of AI skills, prompts, and agent context (including Claude Code-built skills and plugins) that the broader revenue team can access and reuse.
- Partner with Enablement to champion AI adoption across the revenue org by translating technical work into business outcomes, tracking adoption, and representing GTM use cases to Flex's central AI function.
Benefits
- Medical, Dental & Vision: Healthcare available from Day 1 with best-in-class coverage.
- Parental Leave: Paid time off to focus on family.
- NYC HQ: Collaborate in our lively New York headquarters.
- 401(k) Retirement Savings: Plan for your future with our program.
- Flex Giving: Support local nonprofits advancing housing stability.
- Employee Assistance Fund: Confidential financial support for unexpected hardships.
- Hybrid Work Policy: Work flexibly from home, with in-person collaboration.
- Unlimited PTO & Holidays: Take the time you need to recharge.
- Free Flex Subscription: Full access to our services without charge.
- GrubHub Credit: Enjoy meal credits while in the office.