Senior Software Developer

Requirements

Must have:

• 5+ years of experience building applications, ideally with strong backend expertise in Node.js or comparable technologies.
• Familiarity with AI and machine learning concepts, including large language models, natural language processing, and voice technologies.
• Proven success designing and working with third-party APIs, especially CRM integrations.
• Experience with cloud platforms such as AWS, GCP, or Azure to support scalable deployments.
• Proactive, self-directed, and comfortable taking ownership in a fast-moving startup environment.
• Strong collaborator who can work effectively across teams.
• Bonus experience includes telephony platforms, IVR systems, AI voice assistants, event-driven systems, real-time data handling, or exposure to the home services and scheduling automation space.
• Background in scalable architecture, deployment practices, and production-ready software delivery.

Responsibilities

• Design, build, and refine our AI-powered CSR platform to improve call handling, appointment scheduling, and CRM connectivity.
• Develop and support integrations with leading CRM systems, including ServiceTitan, FieldEdge, and Housecall Pro.
• Implement and enhance AI orchestration using tools and frameworks related to ChatGPT, NLP, and voice processing.
• Improve our architecture and infrastructure to strengthen scalability, reliability, and overall system performance.
• Collaborate closely with our senior engineering team to advance feature development and maintain smooth release cycles.
• Take end-to-end ownership of features from concept through production, ensuring high code quality and fast iteration.
• Contribute to technical discussions and help foster a strong, collaborative engineering culture.

Company

We are a fast-growing startup building an AI-powered customer service representative solution for the home services industry. Our platform integrates with CRMs like ServiceTitan, FieldEdge, and Housecall Pro to manage inbound calls, automate scheduling, and streamline day-to-day operations.

We offer competitive compensation, health insurance, dental insurance, and paid time off. The role is remote and provides the opportunity to make a meaningful impact on a small, high-performing team while shaping the product's future and growing with the company.