Company Description: FrontrowMD is on a mission to solve consumer trust in health and wellness. Today, our Clinicians' Choice badges, Clinician Reviews, and ClinicianAI shopping assistant have enabled 700 of the best DTC brands to increase confidence with their shoppers, by delivering medical expert and research insights right to the point of purchase.
We are backed by top-tier VC and angel investors who are pioneers in digital health. FrontrowMD's Founder & CEO, Irfan Alam, formerly led business strategy at Everlywell, a consumer health unicorn, before being awarded Forbes 30 under 30 when he dropped out Harvard Business School to launch the company in 2022.
Role Description: Now that we've found product-market-fit, we are hiring a full-time People/HR Lead to help manage our ~50 full-time team that is growing quickly.
Talent acquisition & recruiting
- Own full-cycle recruiting from sourcing and first-round screens through offer.
- Run background and reference checks, and deliver a high-signal, respectful candidate experience.
- Build repeatable hiring processes, scorecards, and an interview bar that scales with headcount.
People operations & compliance
- Own payroll, health insurance and benefits administration, and annual renewals.
- Administer and continually improve our HRIS / PEO and keep employee records accurate and audit-ready.
- Ensure compliance with federal and multi-state employment law across a distributed workforce.
Employee relations & performance
- Be the trusted first point of contact for employee questions and concerns.
- Support managers on performance management, and handle offboarding and separations with fairness and care.
- Steward company policies --- keep them current, compliant, and clearly communicated.
Culture & engagement
- Build culture and community in a remote-first environment.
- Plan and execute our bi-annual team retreats end-to-end.
- Own onboarding so new hires ramp fast and feel connected from day one.
Partner to leadership
- Act as a thought partner to the CEO and leadership on org design, headcount planning, and compensation.
- Take on occasional high-priority special projects in close partnership with the CEO.
About you
Must-haves
- 5 years in HR / People roles, including time inside a fast-moving startup.
- Hands-on experience owning payroll and benefits administration (ideally Rippling)
- Working knowledge of US multi-state employment compliance.
- Full-cycle recruiting experience.
- Comfortable operating as the sole People person and building from a blank page --- scrappy, systems-minded, and biased toward action.
- Excellent written and verbal communicator with genuine discretion around confidential and sensitive matters.
- Poise and sound judgment in difficult conversations.
Nice-to-haves
- Scaling experience through Series A/B growth.
- SHRM-CP / SHRM-SCP or PHR / SPHR certification.
- Background in health, wellness, or another regulated space.
Logistics
- Remote, US-based
- Full-time