Network Planner

Role Overview

We are seeking an experienced 911 Network Planning Engineer II for a 12‑month contract to support the design, deployment, and optimization of mission‑critical 911 networks. This fully remote role is responsible for ensuring that emergency call routing remains reliable, resilient, and compliant across multiple regions. The ideal candidate brings deep technical expertise, strong analytical skills, and a commitment to maintaining the highest standards of public‑safety network integrity.

As a 911 Network Planner, you will plan, manage, and maintain multiple 911 network infrastructures. You will design network solutions, oversee circuit installations and modifications, monitor capacity, and collaborate closely with PSAPs, LECs, and NG911 providers. This role requires a blend of technical knowledge, project management capability, and the ability to work effectively with cross‑functional teams in a high‑impact, time‑sensitive environment.

Key Responsibilities

• Develop and maintain comprehensive 911 network plans that prioritize diversity, resiliency, cost efficiency, and compliance with PSAP and NG911 provider requirements
• Manage installation, modification, and disconnect orders for 911 DS1/DS0 and SIP circuits supporting deployments, rehomes, upgrades, and maintenance
• Monitor network utilization, identify capacity needs, and initiate timely actions to ensure uninterrupted service
• Forecast network requirements and deliver solutions that support cost savings, revenue goals, and long‑term network stability
• Collaborate with PSAPs, LECs, and NG911 partners to support education, outreach, and compliance reporting
• Ensure all network changes maintain the highest level of reliability and meet regulatory and operational standards
• Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and helping implement streamlined workflows
• Maintain strong relationships within the 911 community through proactive communication and support

Preferred Qualifications

• 6+ years of experience in 911 network planning or a closely related telecommunications role
• Strong understanding of 911 network architecture, including legacy and NG911 environments
• Hands‑on experience with TDM and SIP circuit planning, installation, and modification
• Ability to interpret complex network diagrams and design diverse, resilient routing solutions
• Excellent analytical and problem‑solving skills, with the ability to navigate ambiguous or evolving situations
• Proven success managing multiple projects simultaneously while maintaining high quality and meeting deadlines
• Strong communication skills and the ability to collaborate effectively across technical and non‑technical teams
• Demonstrated ability to drive cost‑effective solutions and support strategic network planning initiatives