Business Systems Consultant - Hybrid

Genesis10 is currently seeking a Business Systems Consultant - Hybrid position with a Global Financial Institution located in Charlotte, NC. This is an 18 month contract opportunity.

Within the COO Technology group, this role will drive business outcomes through strong analysis and close partnership with technology teams. The Business Analyst translates business needs into clear, testable requirements and supports all phases of the SDLC, from discovery and design to testing and implementation. This position collaborates with cross-functional stakeholders to improve processes, enable data-driven decisioning, and deliver scalable, compliant solutions.

Responsibilities

• Lead complex, large-scale initiatives by driving discovery, requirements, and cross-functional alignment for enterprise-impacting capabilities and process transformations.
• Elicit, analyze, and document requirements (functional and non-functional), translating business objectives into clear epics, features, user stories, acceptance criteria, and process flows.
• Partner with engineering and architecture to evaluate solution options, define functional specifications, data mappings, integration needs, and operational considerations.
• Facilitate stakeholder workshops to validate scope, resolve ambiguity, manage tradeoffs, and ensure shared understanding of outcomes.
• Drive backlog quality and readiness by ensuring stories are development-ready, dependencies are understood, and requirements are testable and traceable.
• Support testing and implementation through test strategy input, UAT planning/execution, defect triage, release validation, and go-live readiness coordination.
• Apply controls and risk discipline by incorporating compliance, privacy, auditability, data protection, and operational risk considerations into requirements and solution definitions.
• Use data and process analysis to identify inefficiencies, quantify impact, and recommend improvements.
• Enable change management and adoption by supporting training needs, communications, user documentation, and operational handoffs.
• Leverage GenAI thoughtfully to accelerate requirements drafting, summarization of stakeholder inputs, and consistency checks.

Requirements

• 5 years of Business Systems Data or Business Systems Design experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
• 5 years of requirements and SDLC experience including discovery, requirements documentation, user story writing, acceptance criteria, and end-to-end traceability through testing and release.
• 3 years of experience partnering with engineering teams on system integrations, APIs, data flows, and platform modernization efforts.
• 3 years of experience with Agile delivery (Scrum/Kanban), backlog refinement, and collaboration with product and technology stakeholders.
• 2 years of experience in testing support (UAT planning/execution, test scenario development, defect triage, release validation).
• 1 years of experience using GenAI-enabled tools (or equivalent automation/analysis tooling) to improve analysis productivity and backlog quality.
• Willingness to work on-site at the stated location on a hybrid work schedule.

Desired Skills

• Experience working in COO / Operations or shared services environments.
• Familiarity with controls, risk, and compliance considerations in requirements and solution delivery.
• Exposure to process analysis and modeling.
• Working knowledge of data concepts (data quality, reporting needs, basic data validation).
• General understanding of technology environments (e.g., APIs, integrations, cloud platforms).
• Experience in Agile or hybrid delivery models with cross-functional teams.
• Exposure to automation or GenAI-assisted tools for analysis or documentation.
• Prior financial services experience.
• Strong analytical thinking, communication, and stakeholder engagement skills.
• Ability to work independently and collaborate effectively in a team environment.

Compensation and Employment

• Pay range: $51.72 - $59.72 per hour.
• Only candidates available and ready to work directly as Genesis10 employees will be considered.

Benefits of Working with Genesis10

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10.
• Access to an experienced, caring recruiting team.
• Behavioral Health Platform.
• Medical, Dental, Vision.
• Health Savings Account.
• Voluntary Hospital Indemnity (Critical Illness & Accident).
• Voluntary Term Life Insurance.
• 401K.
• Sick Pay (for applicable states/municipalities).
• Commuter Benefits (Dallas, NYC, SF, and Illinois).

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.