Information Systems Engineer

Job summary

Charleston
Engineering

Work model

Fully remote
Only US
1 week ago
Job description

United States

Suitability/Public Trust

Fully remote

Software Engineering Services

Overview

GovCIO is seeking an experienced Information Systems Engineer to support critical certificate authority infrastructure. This role involves managing large enterprise level certificates while navigating upcoming industry changes that will significantly reduce certificate validity periods and increase renewal frequency. This position will be within United States and will be fully remote.

Responsibilities

Certificate Lifecycle Management

  • Review, approve, or reject PKI/SSL certificate requests on a daily basis

  • Manage complete certificate lifecycle including CSR processing, enrollment, renewal, replacement, and revocation

  • Support court Points of Contact (POCs) throughout the certificate management process

  • Coordinate with internal and external Certificate Authorities for certificate issuance

Technical Support & Troubleshooting

  • Provide technical assistance to courts experiencing PKI/SSL certificate issues

  • Diagnose and resolve certificate-related problems across enterprise websites and resources

  • Escalate complex issues to PKI/SSL vendors when necessary

  • Document troubleshooting procedures and maintain knowledge base

Security Monitoring & Compliance

  • Conduct daily reviews of Certificate Revocation Lists (CRL) for unauthorized certificates

  • Monitor Certificate Transparency logs to validate certificate authenticity

  • Identify and escalate security discrepancies or anomalies

  • Ensure compliance with evolving industry standards and enterprise security policies

Process Improvement & Automation

  • Prepare for implementation of Certificate Lifecycle Management (CLM) tool in 2026

  • Adapt processes to accommodate shortened certificate validity periods:

  • Develop strategies to manage increased renewal frequency efficiently

Qualifications

Bachelor's degree in Computer Science, Information Security, or related field with 8 years (or commensurate experience)

Required Skills and Experience

  • 3 years of experience with PKI/SSL certificate management

  • Strong understanding of X.509 certificates, Certificate Authorities, and PKI infrastructure

  • Experience with certificate lifecycle management tools and processes

  • Knowledge of SSL/TLS protocols and implementation

Security & Compliance

  • Understanding of security frameworks and compliance requirements

  • Experience with Certificate Revocation Lists (CRL) and Certificate Transparency logs

  • Familiarity with government security standards and practices

  • Knowledge of current and emerging PKI industry standards

Communication & Support

  • Excellent customer service and communication skills

  • Ability to provide technical support to non-technical users

  • Strong documentation and training capabilities

  • Experience working with multiple stakeholders across different organizational levels

  • On-call support may be required for critical certificate issues

Clearance Required: Must be able to attain and maintain an AOUSC Public Trust

Preferred Skills and Experience

  • Security or other relevant security certifications

  • Experience with government systems

  • Knowledge of certificate automation tools and scripting

  • Familiarity with large enterprise environments

  • Previous experience managing large-scale certificate deployments

Posted Salary Range

USD $125,000.00 - USD $150,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

  • During the Interview Process

  • Virtual video interview conducted via video with the hiring manager and/or team

  • Camera must be on

  • A valid photo ID must be presented during each interview

  • During the Hiring Process

  • Enhanced Biometrics ID verification screening

  • Background check, to include:

  • Criminal history (past 7 years)

  • Verification of your highest level of education

  • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

  • Employee Assistance Program (EAP)

  • Corporate Discounts

  • Learning & Development platform, to include certification preparation content

  • Training, Education and Certification Assistance*

  • Referral Bonus Program

  • Internal Mobility Program

  • Pet Insurance

  • Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.