Network Reliability Engineer

IT Infrastructure & Network Engineering & Operations

GovCIO is currently hiring for Network Reliability Engineer to support our client's contract needs. The Network Reliability Engineer will support, maintain, optimize, monitor, and participate in troubleshooting efforts for a mature network environment for a large Government Agency. This position is located in the within the United States and is fully remote position.

Responsibilities

• Perform Incident Response support by monitoring ticket system and taking appropriate actions on network related Incidents.
• Manage, maintain, and support existing SolarWinds instance which monitors and generates alerts for network equipment.
• Manage, maintain, and support existing interactive webpage dashboards through programming and database calls to SolarWinds and various other systems utilizing SWQL Studio.
• Participate in troubleshooting sessions involving connectivity issues for infrastructure and applications by using SolarWinds and/or analyzing packet capture data, syslogs and related log data.
• Use network diagnostic tools to reduce outage times by quickly identifying network related anomalies and issues.
• Generate root cause analysis for issues diagnosed on the network.
• Use network diagnostic tools to proactively address network anomalies and issues as well as optimize network performance.
• Develop and maintain technical documentation as it pertains to the systems being managed.
• Ensure compliance with security standards, policies, and best practices for IT systems and data protection.
• Train and mentor internal teams on efficiencies gained by utilizing SolarWinds to monitor and diagnose network anomalies and issues.

Qualifications

Required Skills and Experience

• 5 years of experience in monitoring and managing network equipment.
• Experience with Incident and Request ticketing systems.
• Strong knowledge and experience with SolarWinds and related dashboard activities.
• Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.).
• Solid knowledge of SNMP as it relates to SolarWinds implementations.
• Solid network and cybersecurity fundamentals knowledge.
• Fundamental knowledge of MPLS and WAN routing principles.
• Fundamental knowledge of IPv4 and IPv6 protocols.
• Basic understanding of Red Hat Enterprise Linux (RHEL 8/9) to administer Apache2 web server.
• Basic understanding of Application Programming Interface (API) utilization to extract performance and informational data from various vendors.
• Basic understanding of Bash shell scripting, Python, PHP, Perl, Java Script, MySQL database.
• Proficiency with Microsoft Office suite.
• Familiarity with cloud service providers (AWS, Azure, Google Cloud).
• Familiarity with Data Center network environments.
• Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.

Clearance Required

Must be able to obtain and maintain a HUD Public Trust

Posted Salary Range

USD $90,000.00 - USD $120,000.00 /Yr.