Order Operations Coordinator (Part-Time/Remote)

Overview

The Order Operations Coordinator provides internal support across order operations, accounts payable (AP), and related administrative workflows. This role focuses on data entry, documentation, and internal coordination to ensure accurate records and smooth processing of orders and financial documentation.

This is an entry-level, non-customer-facing position that supports day-to-day operational tasks under the direction of Order Operations. This position is fully remote located within the United States.

Responsibilities

This role is designed to support operational efficiency by handling essential administrative and coordination tasks, allowing Order Operations to focus on higher-level oversight and process management.

• Enter and update order information in internal systems
• Maintain accurate records for orders, shipments, and supporting documentation
• Track order status internally and prepare updates for review
• Assist with invoice matching and documentation for AP processing
• Organize and maintain records to support invoicing readiness
• Support RMA documentation and internal tracking processes
• Maintain tracking logs, spreadsheets, and internal documentation
• Assist with internal follow-ups across teams as directed

Role Structure & Scope

• This position is internal-facing only during training
• No direct communication with customers or external vendors initially
• Work is performed under guidance of Order Operations leadership
• Focus is on accuracy, consistency, and process support

Qualifications

Required Skills and Experience

• High School with 0 - 2 years of customer service, administrative, clerical, or support experience (or commensurate experience).
• Strong attention to detail and organizational skills
• Ability to follow established processes and instructions
• Basic computer skills (Excel, email, data entry)
• Reliable and able to manage routine, repeatable tasks

Preferred Skills and Experience (not required):

• Experience with order entry, invoicing support, or administrative tasks
• Familiarity with ERP or internal business systems
• Exposure to accounting or operations environments

Clearance Required:

• Ability to obtain and maintain a Suitability/Public Trust clearance.

Ideal Candidate Profile

• Detail-oriented and highly organized
• Comfortable working with structured processes and routine tasks
• Able to manage multiple small tasks with accuracy
• Works well in a support role and follows direction effectively
• Takes pride in accuracy and consistency of work

Posted Salary Range

USD $18.00 - USD $22.00 /Hr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

During the Hiring Process

• Enhanced Biometrics ID verification screening
• Background check, to include:
  • Criminal history (past 7 years)
  • Verification of your highest level of education
  • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary. The total compensation package may also include other elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and GovCIO reserves the right to modify base salary at any time.