Director, Business Intelligence & Analytics (BIA) - USA Remote

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries.

Job Description

We are seeking a Director, Business Intelligence & Analytics (BIA) to report to the Vice President of Revenue Operations. This is a builder's role for a leader who thinks in systems, treats analytics like a product, and is excited to operate at the frontier of AI-augmented decision-making. A leader who can define what we measure, why it matters, and how every number ties back to a clean, trusted source.

You will own the operational backbone of Revenue Operations analytics—the metrics, the definitions, the governance, and the reporting that leadership uses to run the business. You will gather requirements across teams, reconcile conflicting numbers, close data gaps, and turn fuzzy questions into precise, durable measures.

With that foundation in place, you will modernize how we deliver it. We are migrating from a legacy Redshift/Alteryx/Tableau stack to a modern, code-driven ecosystem built on Redshift, dbt, Dagster, and Airbyte, paired with a next-generation, version-controlled BI layer.

This modernization unlocks the next chapter: an AI-augmented function where a strong operational core is amplified by emerging tooling. We believe the analytics team of the next few years will increasingly work from an AI coding cockpit—agentic developer tools like Claude Code and Codex alongside GitHub—to build, review, and ship pipelines, models, and dashboards.

Above all, this is a full-stack, player-coach role—not a hands-off manager. You'll lead a team, but you'll also be in the work: your morning might be deep in data engineering, pairing with Claude Code to refactor a dbt model or debug a Dagster pipeline, and your afternoon might be building and delivering a polished, board-ready presentation.

Key Responsibilities

• Operational Excellence & Metric Definition: Own and maintain a comprehensive, well-governed set of business KPIs and the precise metric definitions behind them.
• Strategic Leadership: Develop and execute a BI strategy aligned with company objectives, anchored in operational rigor and trusted metrics.
• Modern Data Platform & BI-as-Code: Lead the migration from the legacy stack to a modern ecosystem (dbt, Dagster, Airbyte, Redshift).
• AI & Agentic Analytics: Champion the adoption of agentic coding tools across the team for pipeline development, model building, and analysis.
• Collaboration and Communication: Work closely with business users and the broader Go-To-Market and Revenue Operations teams.
• Team Development: Lead as a player-coach, mentoring a high-performing team of analysts and engineers.

Qualifications

Basic Qualifications

• Minimum of 10 years in business intelligence, data analytics, analytics engineering, or related fields, with at least 5 years in a leadership role.
• 7+ years across business/revenue operations, business analytics, consulting, and/or information technology.
• Deep fluency in SaaS recurring-revenue metrics (ARR, ACV, GRR, NRR, churn/contraction, etc.).
• Strong SQL skills, plus working proficiency in Python for data work and automation.
• Hands-on experience with a modern, code-driven data stack (dbt, Dagster, Airbyte, Redshift).
• Comfort working in a version-controlled, code-first environment (Git/GitHub).
• Demonstrated, hands-on use of LLMs and agentic coding tools (e.g., Claude Code, Codex) for real engineering work.
• Bachelor's degree in Business, Data Science, Computer Science, or a related field. A Master's degree or MBA is preferred.

Additional Information

The expected annual base salary range for this position is $130,350 to $217,250 per year. This position is bonus eligible.

Total Rewards @ Turnitin

• Remote First Culture
• Health Care Coverage
• Education Reimbursement
• Competitive Paid Time Off
• Self-Care Days
• Monthly Wellness or Home Office Reimbursement
• Parental Leave
• Retirement Plan with match/contribution

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.