Medical Procedure Scheduler - Referral Program

Role Overview

As a Medical Procedure Scheduler - PRN, you will be responsible for scheduling patient testing, procedures, and admissions. You will also obtain pre-cert/authorization numbers, enter them into the scheduling or registration system, manage accurate insurance information, and handle incoming phone calls.

What you will do in this role

• Answer incoming calls in a timely and professional manner.
• Schedule all patients for ancillary, surgical, and medical testing/procedures through the applicable scheduling module (e.g., Meditech).
• Select accurate insurance carrier plans and inform the patient or physician office staff of any out-of-network carriers.
• Inform physician office staff or patients of testing requirements according to scheduling module instructions.
• Ensure all edits are performed in the scheduling module and physician orders are indexed appropriately.
• Maintain knowledge of scheduling reports for the next day to ensure department readiness during potential Meditech downtime.
• Work closely with physician office staff to ensure pre-cert/authorization numbers are entered correctly.
• Consistently select the correct patient medical record number.
• Maintain open communication with registration staff regarding unscheduled patients to ensure appropriate testing and availability.
• Utilize appropriate tools to communicate with Patient Access and other facility departments.
• Edit medical accounts to appropriate status and index physician orders per facility and SSC standards.

Qualifications

• Minimum of one year of related experience required, preferably in medical procedure scheduling.
• Work-from-home employees must have wired high-speed internet (25 MB Download / 15 MB Upload).
• Must live within a 60-mile radius of an HCA Hospital in one of the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, or VA.

Benefits

We offer a total rewards package that supports the health, life, career, and retirement of our colleagues, including:

• Comprehensive medical, prescription, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, and disability coverage.
• 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, and financial counseling.
• Education support, including tuition assistance, student loan assistance, and certification support.
• Additional benefits for fertility, adoption, life insurance, and various consumer discounts.