Full-Time Nanny Placement Recruiter

Position Overview

Employment Type: Full-Time, W-2 Employee

Location: Remote (Mountain or Pacific Time Zone strongly preferred)

Required Schedule: Thursday–Monday | 8:00–11:00 AM ET (candidate interviews) + 2:00–10:00 PM ET (client & candidate engagement)

Reports To: Stephanie Fornaro, Founder & CEO

Department: Talent Acquisition & Client Services

About Hello Nanny!

Hello Nanny! is a WBENC-certified household staffing and nanny placement agency serving families across the United States. We are a legally structured staffing agency — not a profile-browsing marketplace — that manages every stage of the hiring process on behalf of our clients, from intake and recruitment through vetting, onboarding, and placement.

We are actively transitioning from a boutique agency model to a self-serve SaaS platform, and this role sits at the heart of that growth. The recruiter hired into this position will be helping build something — not simply filling a role.

Role Summary

The Nanny Placement Recruiter owns the full Concierge client experience from intake through successful placement. This is a high-touch, high-accountability role requiring someone who can manage multiple active searches simultaneously, communicate with families and candidates with warmth and precision, and operate with a high degree of autonomy and professional judgment.

This is not a general recruiting role. The Recruiter must develop deep fluency in household staffing, including domestic employment structures, offer and work agreement processes, compensation standards, household norms, and the regulatory nuances governing nanny and household employment.

Working Conditions

This is a remote role with two defined daily coverage windows Thursday through Monday. The schedule is intentionally designed around the operational realities of household staffing.

• Morning window (8:00–11:00 AM ET): Candidates — particularly those in CST-PST time zones — prefer pre-work interview slots, making this the highest interview acceptance window.
• Evening window (2:00–10:00 PM ET): Families are most reachable after school pickup through dinner hours, while candidates (active caregivers) are typically most responsive after their own workday concludes.
• Weekend availability is mandatory: Many families advance their searches on Saturdays and Sundays.
• Evening engagement: Extending through 8:00–10:00 PM ET is normal and expected.

Candidates located in Mountain or Pacific Time Zones are particularly well-positioned for the evening coverage window. Eastern Time Zone candidates must be fully available for both coverage windows.

Core Responsibilities

Phase 1: Client Intake & Role Definition

• Conduct personalized intake calls with Concierge clients.
• Translate intake details into well-crafted, accurate job requisitions.
• Advise clients on market-rate compensation, role structure, and legal employment expectations.

Phase 2: Active Recruitment

• Broadcast approved job requisitions across Hello Nanny!'s network and external channels.
• Source and attract qualified candidates.
• Maintain an active, organized pipeline of candidates.

Phase 3: Candidate Screening & Vetting

• Conduct thorough phone and video screenings.
• Assess candidate professionalism, communication style, and household fit.
• Verify credentials, certifications, and employment history.

Phase 4: Candidate Presentation & Client Communication

• Present curated candidate shortlists to clients.
• Manage ongoing client communication and expectation setting.
• Coordinate interview scheduling and working-trial logistics.

Phase 5: Reference & Background Check Coordination

• Conduct a minimum of three personally facilitated reference checks per candidate.
• Coordinate comprehensive background screenings.
• Document and summarize reference feedback.

Phase 6: Offer & Onboarding Support

• Draft and present offer letters.
• Facilitate work agreement walkthroughs using agency templates.
• Coordinate payroll setup introductions and provider handoffs.

Phase 7: Post-Placement & Retention

• Conduct structured check-ins at 30, 60, and 90 days post-placement.
• Document placement outcomes and flag replacement guarantee triggers.

Job Ad & BYOC Service Support

• Assist with Job Ad inquiries and support BYOC (Bring Your Own Candidate) clients.

Qualifications

• Availability: Thursday–Monday across both required daily operating windows (8:00–11:00 AM ET and 2:00–10:00 PM ET). These windows are non-negotiable.
• Experience: Minimum 2+ years in full-cycle recruiting, staffing, placement, or a similarly high-touch client-facing role.
• Skills: Exceptional written and verbal communication, strong organizational and time-management skills, and high personal accountability.
• Tech: Comfortable operating in a fully remote environment using video calls, CRM systems, and digital tools.

Preferred:

• Prior experience in household staffing or nanny placement.
• Familiarity with domestic employment fundamentals (W-2, guaranteed hours, etc.).
• Bilingual candidates strongly preferred.

Performance Expectations

KPIs apply after a 90-day ramp period:

• Active Searches: 4–6 concurrent searches.
• Client Intake: Within 24 hours of deposit receipt.
• Shortlist Delivery: Within 7–10 business days.
• Placement Rate: 85%+ per active searches closed.

What We Offer

• Competitive base salary.
• Performance incentives.
• Remote work with a structured, predictable schedule.
• Direct mentorship from the Founder & CEO.
• Ground-floor opportunity in a rapidly growing company.