Operations Analyst (Product / Engineering – Business Ops)

Business Operation Analyst

Contract role Number of positions: 2

Locations:

• California Remote (Occasional travel to San Jose CA)
• US Remote

Payrate: $45 to $48/hr on W2

Must-have skills:

• Process / workflow development and management experience in recruiting or product development.
• Experience developing content (slides, project updates, etc) with engineering/technical organizations.
• Strong communication skills, as this role will involve interaction with managers, directors, finance, and other business partners.

Nice-to-have skills:

• Project management or product management experience in the Search, Data Science, Ads, or Marketing product development field.
• Experience managing organizational budgets.

About the team and the role:

We are hiring a Business Operations Analyst – Engineering Org Ops to support cross-functional planning, reporting, events/cadence, and AI-enabled workflow improvements. You will help supervise headcount and budget, build clear status updates for leadership, and facilitate the deployment of AI tools across teams. This is a hands-on role suited for someone with operational experience who is eager to work with a wide range of partners, adapt to evolving ways of working, and facilitate change across the organization.

What you will accomplish:

Headcount and hiring support

• Lead employee hiring process.
• Support team members through the hiring process.
• Track the health of the hiring flow and unblock challenges to partner in building an extraordinary organization.
• Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers.
• Build dashboards and alerts to surface hiring pipeline status and capacity changes.

Budget and expense tracking

• Monitor day-to-day team expenses against budget; flag variances and risks early.
• Support the creation of automated expense trackers; use AI tools to identify anomalies and summarize insights.
• Provide counsel on budget asks within the organization.

Events and cadence management

• Oversee onsite organizational events such as All Hands and workshops (for California remote only).
• Develop professional-grade slide presentations and documents for the executive team and Board of Directors.

Resource and product planning coordination

• Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team.
• Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries.

AI adoption support

• Partner with dev leads within the organization to coordinate the rollout of AI tools in the daily product development lifecycle.
• Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines.

Operational excellence and documentation

• Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability.

What you will bring:

• 5 years of work experience preferred.
• Prior experience in business operations, technical project management, program management, or operations working on the product development lifecycle.
• Track record of launching an end-to-end process, including identifying roles & responsibilities, tools, training users, and reporting on outcomes.
• Experience hosting all-hands and other in-person events at scale.
• Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI).
• Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics.
• BS/BA degree required.
• Industry experience in commerce/retail, consumer goods, or internet services is a plus.