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Position Details
- Location: Remote from Latin America
- Position Type: Part-time (Contract, 20 hours per week with clear path to Full-time)
- Salary: $12.00 - $15.00 USD/hour based on experience
- Schedule: Monday - Friday, 10:00 AM - 2:00 PM US Eastern Time (EST). Note: As the business expands, this role has a direct pathway to transition into a full-time, 9:00 AM - 5:00 PM EST schedule.
Our Client
Our Client is a premium health and wellness supplement brand entering an exciting new chapter of strategic growth. Following a deliberate corporate reset and inventory liquidation, the enterprise is executing a comprehensive market relaunch featuring upgraded formulation structures, premium brand design, and a highly optimized product ecosystem built for long-term scalability. They operate a lean, fast-paced entrepreneurial environment where operational precision directly translates into market capture.
Job Overview
Our Client is seeking a highly proactive, organized, and systems-minded Founder's E-Commerce Operations Assistant to act as the primary operational force behind the brand's re-emergence. This is not a traditional virtual assistant role; it is a high-accountability position requiring a deep understanding of multi-channel e-commerce infrastructure, backend logistics, and data pipelines. Working in direct alignment with the Founder, the successful candidate will assume complete ownership over the day-to-day execution of Shopify/Amazon platforms, supplier manufacturing timelines, 3PL logistics routing, and market research reporting.
Key Responsibilities
E-Commerce & Supply Chain Logistics
- Monitors and manages daily operations across storefronts, ensuring peak operational performance on both Shopify and Amazon channels.
- Audits, updates, and optimizes digital product listings, backend operational assets, and tracking systems.
- Coordinates complex fulfillment workflows—generating shipping manifests, tracking product batches, and managing synchronization with third-party logistics (3PL) partners and warehouses.
- Analyzes daily inventory volume across sales channels to mitigate stockout risks and predict restocking cycles.
Vendor Management & Strategic Research
- Serves as the primary administrative bridge between the brand and manufacturing vendors, raw ingredient suppliers, and logistics providers.
- Tracks, pushes, and reports on supply production timelines, strict delivery deadlines, and QA metrics.
- Conducts thorough competitive market analysis, pricing audits, and supplier sourcing research, compiling data into actionable side-by-side comparison matrices for executive review.
Executive Founder Support
- Safeguards the Founder's schedule by independently resolving routine operational data blocks and filtering administrative priorities.
- Organizes cross-departmental workflows to keep active branding and inventory projects moving smoothly toward launch milestones.
- Delivers brief, structured daily and weekly operational updates utilizing a strict logic layout: Update -> Action Taken -> Recommendation -> Founder Tasks.
Qualifications, Skills and Key Competencies
Required Qualifications
- Experience: 3+ years of documented success in e-commerce operations, digital project coordination, business operations, or high-level executive assistance.
- Platform Expertise: Advanced, hands-on administrative command of Shopify and/or Amazon Seller Central.
- Logistics Acumen: Verified background supervising physical supply pipelines, tracking multi-channel inventory counts, handling 3PL coordination, and managing order fulfillment.
- Language Integration: Flawless written and verbal English communication skills, equipped to manage vendor negotiations and generate professional executive summaries.
- Workplace Infrastructure: Ownership of a highly reliable, up-to-date computer setup, a secure home workspace, and a stable, high-speed internet connection capable of supporting simultaneous cloud-based enterprise platforms.
Preferred Qualifications
- Past experience managing supply pipelines or digital storefronts specifically within the nutritional supplement, health/wellness, consumer packaged goods (CPG), or premium lifestyle brand sectors.
- Deep operational familiarity with Amazon FBA protocols and advanced multi-warehouse inventory reconciliation.
- Experience assisting a direct-to-consumer (DTC) or e-commerce brand specifically during a scaling, launch, or restructuring phase.
Benefits
- Competitive Tiered Compensation: An attractive hourly framework ($10-$15/hr) based on your level of independent ownership, providing stable monthly income with a transparent path to full-time stability.
- Direct Executive Access: Work side-by-side with an active, growth-minded founder, gaining massive responsibility and building operational frameworks from the ground up.
- Direct Path to Seniority: This part-time strategic alignment is structured to transition smoothly into a permanent, full-time operational leadership seat as brand revenue scales.
Application Process
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
- Voice/Video Recording is REQUIRED: Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
- Mandatory Knockout Questions: Each application includes knockout questions designed to verify minimum qualifications. If you answer "NO" to any of these, you will be immediately disqualified.
- Apply Wisely: Please apply to no more than three jobs and only if you fully meet the listed qualifications.
- Check Your SPAM Folder: All important updates will be sent via email, so be sure to check your inbox and spam/junk folders.