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Job Overview
This is a 100% remote, full-time position for a specialist based in Latin America.
- Salary: $1,500 – $3,000 USD/month (plus commission)
- Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST
Our Client
Our Client is an innovative travel and fintech company specializing in points and miles optimization, award and revenue flight booking, and strategic credit card rewards management. Operating primarily in a B2B model, they partner with elite travel advisors and their high-net-worth clients to unlock maximum value from loyalty currencies and premium cabin award spaces.
Job Overview
Our Client is seeking a Travel Points Specialist who is fundamentally obsessed with the points and miles ecosystem. This is a position designed for a specialist who thinks natively in transfer ratios, knows award availability windows cold, and loves maximizing loyalty portfolios.
Key Responsibilities
Award Execution & Portfolio Strategy
- Identifies, optimizes, and executes high-value award bookings by leveraging bank-to-airline and bank-to-hotel transfer partners.
- Advises clients on the most efficient and mathematically sound deployment of major US transferable points currencies.
- Monitors seasonal availability windows, routing anomalies, transfer bonuses, new card launches, and program devaluations.
Complex Ticket Construction & GDS Management
- Handles complex, multi-segment award bookings that require manual navigation around phantom availability, married segments, and open-jaws.
- Utilizes major GDS platforms to issue, price, and manage ticketing files with absolute precision.
- Maintains a rigorous, up-to-date knowledge base regarding alliance routing rules, codeshare partnerships, and partner award inventory engines.
Client Advisement & Communications
- Translates complex loyalty structures and multi-alliance redemption strategies into plain, accessible language for premium clients and travel advisors.
- Maintains high accuracy across all ticketing configurations, ensuring zero errors during reservation fulfillment.
- Operates autonomously within a fast-moving, remote-first environment.
Required Qualifications
- Points & Miles Expertise: Deep, verifiable working knowledge of US transferable currencies (Chase Ultimate Rewards, Amex Membership Rewards, Citi ThankYou, and Capital One) alongside their core airline and hotel transfer matrices.
- GDS Proficiency: Hands-on experience using GDS platforms (Amadeus, Sabre, Galileo, or Apollo) to build and price itineraries manually without front-end assistance.
- Alliance Mechanics: Comprehensive understanding of airline alliances (Star Alliance, oneworld, SkyTeam), routing conditions, and redemption engines.
- Language: Fluent written and spoken English, paired with strong communication skills tailored to high-value stakeholders.
- Execution: High capacity for independent, remote work with minimal supervision.
Preferred Qualifications
- Client-facing experience in a premium luxury concierge, concierge banking, or specialized travel advisory setting.
- Deep familiarity with structural fare concepts such as stopovers, open-jaws, multi-city routing, or mixed-cabin splits.
- Active, voluntary engagement within the global points and miles community.
Benefits
- Competitive Compensation: Stable monthly USD salary ranging from $1,500 to $3,000 depending on depth of experience.
- Performance Incentives: Direct commission opportunities correlated with booking success and volume.
- True Autonomy: Fully remote work infrastructure backed by an intellectually curious, specialized team.
Application Process
- Video Recording is REQUIRED: Your application CANNOT be considered without a voice or video recording (at least 30 seconds long, in English).
- Mandatory Knockout Questions: Applications include knockout questions to verify minimum qualifications.
- Check Your SPAM Folder: All important updates will be sent via email.