Operational Risk Management Lead

Become a part of our caring community

At Humana, we are committed to putting health first. The Risk Management Lead plays a key role in advancing that mission by strengthening operational risk practices, enhancing processes, and enabling informed, data-driven decision-making.

This associate serves as a trusted partner across business teams, Enterprise Risk, Regulatory Compliance, and Internal Audit to proactively identify risk, improve controls, and drive operational excellence. The Lead brings a balance of strategic thinking and hands-on execution to deliver meaningful outcomes that support compliance, efficiency, and an improved member and provider experience.

You will report to the Associate Director, Risk Management and be a part of Operational Risk Management team.

Use your skills to make an impact

• Partner with stakeholders to align risk practices to business priorities; lead risk assessments to identify gaps and root causes; drive remediation and support enterprise frameworks to strengthen controls, efficiency, and effectiveness.
• Deliver clear, actionable reporting; translate complex data into meaningful insights on trends and emerging risks; enhance reporting through better visualization and streamlined processes.
• Build strong cross-functional partnerships; influence stakeholders to improve risk awareness and adoption; facilitate alignment and accountability while mentoring teams and fostering continuous learning.
• Manage multiple priorities in a fast-paced environment with strong accountability; provide consultative support on strategic and ad hoc initiatives aligned to enterprise goals.

Required Qualifications

• Bachelor's degree in business, Finance, Technology or related field
• 5+ years of experience in risk management, audit, or compliance
• 5+ years of experience applying operational risk management principles, frameworks, and industry standards (e.g., COSO, ISO 31000) within complex organizational environments
• 4+ years of progressive experience utilizing and optimizing risk management tools and systems, including risk registers, risk assessments, and enterprise risk reporting platforms
• 5+ years of experience leading the analysis of complex operational risk issues and designing, implementing, and overseeing mitigation strategies with measurable business impact

Preferred Qualifications

• Master's Degree in a related field
• Certification in operational risk management, such as CRM or CORM, is desirable
• Experience in insurance, healthcare, or a regulated environment
• Experience with data visualization tools (e.g., Power BI)
• Experience with process automation or workflow technologies
• Professional certifications (e.g., Six Sigma, PMP, CIA, CRMP, CPA)

Additional Information

This is a remote, nationwide opportunity. Candidates from all locations are encouraged to apply; occasional collaboration in Louisville, Kentucky may be beneficial but is not required.

Work-At-Home Requirements

• Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. If you are selected, you will receive correspondence inviting you to participate in a HireVue assessment. You should anticipate this to take about 15 - 20 minutes.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

$104,000 - $143,000 per year. This job is eligible for a bonus incentive plan.

Description of Benefits

Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, disability, life insurance, and more.

Application Deadline: 07-31-2026

About us

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.